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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good


based on 6698 reviews

5034 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6698)
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Emmanuel B. Solo travelers United States of America, December 1, 2013
Well worth the price for what I paid.

The location. The service. The comfort
I thoroughly enjoyed it. I posted a longer review elsewhere but for what it was worth, I will say the staff there is top notch. Especially the front desk girl Blessy.
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Sebastien D. Business travelers France, December 1, 2013
Business stay for expo at smx center

Location. Price. Free internet.
Very good stay. Definitely a great value for money. My colleague got upgraded and literally had an appartment for herself. Very near to huge mall and exhibition center.
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Roddie Z. Business travelers United States of America, November 30, 2013
Average Hotel, Not Great and Not terrible

Upgraded room, close to mall, Casino
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Chuen S. Business travelers Hong Kong, November 30, 2013
Noisy room, lousy breakfast and poor shower

Friendly staff
I didn't really enjoy my stay there at all. The water pressure of the shower was extremely poor, and it was very difficult to control the temperature. The toilet smells old. The bed was too soft. The large window facing the street has poor sound insulation. The buffet breakfast just sucks.
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Ngee W. Business travelers Singapore, November 30, 2013
Near to MOA

clean, good internet via lan
Heritage provides good internet through Lan cable, good breakfast. However, Gym is small, swimming pool is underconstruction and Casino is closed down. Provides shuttlebus to MOA and Solaire casino. Solaire is one of the best casino in Manila.
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Martin S. Couples Sweden, November 30, 2013
Half Nice

Location, Comfortable bed , lobby
Very close to the AirPort and that's very nice when u traveled as me for over 20hrs. Impressive lobby nice and welcoming staff but now to the bad parts. I booked with wifi but needed to head back to reception to get my code. Also TV did not worked and they tried to charge me with using ppv movies . It's funny how u can accidentally buy a movie with The tv not on. Also the plug in tub was trickery to get up. Very annoying when u want to take that long waited shower. But as I said earlier god location with a 5 star lobby.
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Gina F. Families with older children United States of America, November 30, 2013

Close to the airport and Mall of Asia
Close to the airport and within walking distance of Mall of Asia, but the hotel itself is just okay. Paper thin walls, dirty carpet, and roaches in the bathroom. Staff were friendly and helpful.
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Nicolas S. Couples Philippines, November 30, 2013
Not a 5 star hotel!

Nice staffs, fast check in and
This is an old hotel that needs renovation especially their basement! The location of the gym was down at the basement while the pool is in the 2nd floor. The breakfast was not good nor were there a variety for each day. I will not come back on this hotel.
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Chris T. Business travelers Singapore, November 30, 2013
bad experience

close to Airport, near SM Mall
I bought the Agoda Hotel voucher and when returned from Manila. I see another charge for staying on my Credit Card. It's very bad experience.
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Jonathan Y. Families with older children Philippines, November 29, 2013

Friendly staff, clean & cheap rate
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