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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5478 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5478)
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Clive W. Couples United States of America, July 16, 2014
Great

Breakfast, Staff, and your Shuttle to mall
8.7
It far exceed the price, but this was my third time staying at your hotel and I never knew that you had a shuttle service to the mall. This is something that should be told upon check in to your guest.
Monica G. Couples Canada, July 15, 2014
Good location, close to airport and shopping

Safe, good fitness centre, good Internet
7.7
The only problem was on check in. I had booked the hotel but my husband arrived first and they didn't let him check in sine I wasn't there even though he had the hotel voucher. Luckily I arrived soon after but not good service. Otherwise the hotel was clean, quiet and had good facilities. It was close to the airport and to the Mall of Asia.
Genelita A. Families with older children Philippines, July 14, 2014
Location was nice, near MOA and airport

Location
5.7
Didn't like that I was charge 1000 pesos for calling local call times two
Ewoud V. Business travelers Netherlands, July 14, 2014
Just do their work

Big room
7
Ok. But very old furnished and styled hotel. Needs to improve to new standards
Julian T. Solo travelers Singapore, July 14, 2014
Pleasant experience, will come again

Location
8.7
Location was fantastic, near one of the biggest attractions in Manila; SM Mall Of Asia. Stepping into the lobby gives one the feel of class. This if further enhanced by nice security measures such as card-key access lifts, and staff greeting you everywhere you go. Room is nicely furnished with a workdesk for your laptop and small coffee table, and an added plus point is that it has a bathtub, great for soaking in after a long day of exploring the capital.
Hai H. Couples Vietnam, July 14, 2014
Average hotel

Location,
7.3
The best thing I love this hotel is location. It's very close to Mall of Asia, one of the biggest malls of Manila. The breakfast is average, seems just 3* restaurant for the 5* hotel.
Beni G. Business travelers Australia, July 13, 2014
Average Hotel

Location good, Breakfast bad,
5.7
Average
Joel O. Business travelers Taiwan, July 13, 2014
A bit below average

Accessibility
5.7
Air conditioning unit inside the room not working well. Some part of the dining area is also hot.
Elizabeth D. Couples Philippines, July 13, 2014
Love it

Good,better,best ever
10
Nice its my second home.
Kiyotaka I. Business travelers Japan, July 13, 2014
Just sleep

Nothing, usual hotel.
7.7
wifi cannot use. cannot do business.

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Customer Reviews - Heritage Hotel, Manila

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