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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good


based on 6730 reviews

5063 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6730)
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Martin S. Business travelers United Kingdom, October 26, 2013
easy airport access

location, location, location
This is a convenient and comfortable hotel well located in Pasay with easy access to the airport. The staff are effecient with being necessarily particularly friendly. Rooms are clean and comfortable. Having said it is a good location for the airport, Manila traffic continues to worsen and this time it took almost one hour to do the approximately 4 miles to the airport terminal simply because of traffic density.
Marife C. Groups Philippines, October 25, 2013
lovely stay with friendly staff and comfortable su

location, pricing and comfort
our stay was wonderful. It is a very centrally located hotel and easy for us to visit places of interest and for our meetings. The staff was very courteous and the food was tasty. Rooms were large and spacious and the bathroom amenities were satisfactory. All in all a good hotel and will continue to stay here.
Warunee C. Business travelers Thailand, October 25, 2013
Clean room, fast check in, friendly staff

Clean room, fast check in, friendly staff
I always stay in this hotel everytime I have to transit in Manila. The hotel is very close to the airport with only 15 minutes but car. This time my room was upgraded to the business floor and the room is larger and very comfortable.
Marife C. Business travelers Philippines, October 25, 2013
comfortable rooms with a friendly staff

location, room and good staff
The stay was good. the location was very convenient and very easy to find public transportation. The staff was very friendly and helpful. the rooms were very clean and had adequate facilities. The lifts were very efficient so never had to wait for them and the marriage hall on the main floor is also very popular, Adequate parking was available so all in all a comfortable stay.
Irene H. Solo travelers Indonesia, October 25, 2013
Nice and comfortable stay

Good bed, good breakfast, easy to get taxis
Great place to stay for its value, close to shopping mall. Only 20 minutes to the airport. Check in and out took a while but otherwise all good.
Chun K. Business travelers Malaysia, October 25, 2013
Good to stay

Environment, service, food
Randy K. Couples United States of America, October 24, 2013
ok stay, welcome to 5 star manila

internet, large room, centrally located
Ok stay, once you get passed the pushing at the checkin, they should really take checkins in the order they arrive and not let people push you out of the way! Never before in any other Asian country have I experienced this. Internet is strong and everyone knows where the hotel is located, breakfast was ok.
James T. Couples United States of America, October 24, 2013
affordable, close to mall & airport

luxurious room, attentive staff, close to Mall of Asia
comfortable and isolated from busy city streets, attentive staff, close to airport, fast check-in and out...
Geoffrey M. Solo travelers United Kingdom, October 23, 2013
Convenient for mall of Asia

Convenient location, nice room, good service
This hotel is only a short drive from the airport and also to the city centre. It is good quality in every respect and I particularly liked the heated pool. The meals were good if a bit expensive, but it is near the Mall of Asia where there are plenty of restaurants. Extra charge for staying after checkout I thought was a bit excessive .
David F. Couples United States of America, October 23, 2013

Nice staff, clean rooms near the biggest shopping mall in Asia
Was fine, but the quality of the buffet's has deteriorated from previous stays and they closed the Casino. I probably won't stay here again at a hotel closer to the new casino and airport.
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