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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5249 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5249)
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Jared S. Business travelers United States of America, December 1, 2012
Nice rooms

Nice size rooms , welll apointed
6
The rooms are well appionted but the lobby is disorganized. The front desk, the bellmen and the valay service all seam to be busy when people are standing around, Front desk always seam to have a line.
Tom Q. Couples Australia, December 1, 2012
very handy to airport and to Mall of Asia

location as close to airports, close to Mall of Asia.
9.3
Nice clean , comfortable rooms. Good service. Handy to airport and to shopping
Alexandra P. Groups Australia, November 30, 2012
Overpriced and soulless hotel

Close to airport
4
I was actually not very impressed at all with my stay at Heritage hotel. For the same price you can stay at Traders hotel down the road which is much nicer and in much better condition. The Heritage hotel seems to be very run down, and they make you pay extra for things like wifi. When I was there the pool was out of order which was also very disappointing. The staff were friendly but I get the impression they dont enjoy working there very much. There is a free shuttle bus to mall of asia but it was always full, even if I went to the bus half an hour before it was supposed to leave. Its very hard to get cabs to take you to the mall of asia from Heritage hotel without having to pay an outrageous price.
Vijayendra S. Business travelers India, November 29, 2012
Good Hotel, Sevices needs improvement

Location
6
It was OK. Can be better but need mch professional management. In my room was basin out was chocked
Petronella Y. Couples Malaysia, November 28, 2012
Great hotel and great customer service.

Really close to Mall of Asia.
8.3
Stayed only for 1 night but enjoyed it. The roads were quite noisy as we were facing the main road.
Shopping Tip: Biggest mall is quite close. Behind mall is an abundance of eating places to choose from.
Joel R. Families with young children Philippines, November 27, 2012
Stay at Heritage Hotel

Near SM Mall of Asia and near Airport
8.3
The room is nice, chech in counters are accomodating. I have been in this hotel several times so I preferred stay here. Near Mall of Asia and near Airport.
Sunil U. Families with young children United States of America, November 26, 2012
Overpriced hotel, overpriced restaurant, services

Liked nothing about the hotel. Will never stay there again.
3.3
Cockroach in the room. All prices are 2-3 times compared to other similar hotels. Will never stay at Heritage again. Staff is friendly. Worse of all no WI-FI without paying extra. How can this be in 2012? Horrible experience.
Sightseeing/Attractions Tip: Mall of Asia is near by
Hsu C. Business travelers Taiwan, November 25, 2012
SOSO

GOOD LOCATION
5.7
GOOD LOCATION ,NEAR AIRPORT , BUT FRONT LOBBY STUFF NOT FRIENDLY
Junichi Y. Couples Japan, November 25, 2012
Close to airport

Access to the airport
6
The hotel is close to the airport. There are not much merit staying this hotel unless you need to access to the airport quickly.
Michael L. Solo travelers United States of America, November 24, 2012
nice hotel

Location to airport and Mall of Asia
7.7
heritage hotel is a nice hotel; however, agoda rates them 5-star, i rate them 4-star at best. the 5 star rating should be reserved for the top tier hotels in makati or located right along the manila bay such as sofitel. heritage does have an outstanding sevice, hospitality and security staff especially at the club level floors. they are extremely friendly and professional. in summary, the hotel location to the airport and mall of asia was the biggest selling point for me.
Shopping Tip: Mall of Asia

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Customer Reviews - Heritage Hotel, Manila

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