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Very good 7.5
Based on 6760 reviews

Recent customer comments

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Very good



based on 6760 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

8.3 Vincent G.
United States
November 18, 2013
Great! Awesome experience during my stay...
Location, Internet & Bedroom Lay-Out
Definitely A Plus! Highly Recommended To Anyone Staying In Manila For A Couple of Days...

9 Ma G.
Philippines
November 18, 2013
great except some staff got an attitude...
room, food and accessible to go for shopping
Actually , its a very good and nice hotel. I had a good time staying with hotel except of a waiter during our bfast time that I think he need to go back in primary school to learn some good manners

10 Rosanna M.
United States
November 18, 2013
Fantastic
Great accommodation
Satisfied!! Got upgraded for frequent flier😄thank u heritage!!

9 DANIEL M.
Philippines
November 18, 2013
Very comfortable
nice breakfast, friendly staffs, easy access to airport
The room is nice and comfortable and the access to the internet is fast. The variety of buffet breakfast is commendable and you get you money's worth. It is easy to get to the public transport system and there is a complimentary shuttle service to the nearby mall. So far, the beds are really comfortable for relaxation.

6 James B.
United Kingdom
November 17, 2013
A good hotel near the Mall of Asia
Close to Airport and the Mall of Asia with free shuttle to shops
The hotel is about a 200 Peso taxi ride from the airport and close to the big Mall of Asia shopping centre. They have a free shuttle but to the mall. The hotel is quite comfortable and the breakfast is quite good. WIFI is reasonable but not fast enough for Skype.

6.3 peter C.
Australia
November 17, 2013
hotel needs renovating and no pool there at the mo
central location
room smell old and looked old. Pool being renovated

8.7 Inge B.
Germany
November 16, 2013
Good location large comfortable room
Shuttle service to SM Mall of Asia and Airport
very comfortable room, nice and friendly staff, breakfast buffett has a tremendous variety of Asian food, Europeans will find an english breakfast. The service in cafe and restaurant is very good. We like very much the shuttle service offered. The pool was under construction.

6.7 HAN K.
Malaysia
November 16, 2013
Average hotel with not much surprises
Near to the Airport, great variety breakfast, Clean and comfortable room
The hotel is near to the airport and Mall of Asia. The room is comfortable and clean. Front desk staff are helpful but just less efficient in check in and check out. THe concierge are less helpful. We request for transport arrangement and they simply throw us some phone numbers for us to call when the quoted rates are way too high. I will consider hotels in Makati next time.

7.3 Hansell L.
Philippines
November 15, 2013
Great stay due to accessibility to shopping malls.
Accessibility, friendly staff, relatively good food options
Have had a great stay due to accessibility to SM Mall of Asia for our shopping and fine dining. The staff were all courteous and friendly. However, I would suggest an upgrade in swimming pool and in the variety of food...

9.3 Farhan T.
Switzerland
November 15, 2013
great experience
Nice big bedroom and a great view
Although i was there for just few hours, due to my transit inbetween flights, the hotel and the staff were both great. breakfast was big and had lot of choices, staff was very friendly and they even upgraded me to a higher category of rooms. great experience