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Recent customer comments

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Very good



based on 6798 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

ruby M.
United States
November 26, 2013
fantastic
clean, comfortable room, friendly and warm staff
staffs were helpful, warm and facilitating/accomodating, service was fast.

harry D.
United States
November 26, 2013
very nice and relaxing stay, nice breakfast
loved their breakfast, the staff at the hotel are great in all departments, loved the easiness of coming and going "we were able to walk out the doors and get a ride to every where we wanted fast.t
our stay was very relaxing and free from worry. always clean and staff everywhere in the hotel treated me and my wife like a king & a queen, business things we went to do, we found that the service departments in the hotel did for us. Visa's etc...

Matthew V.
United States
November 25, 2013
Pleasant hotel near the airport in Manila
Location, near to Airport and Mall of Asia, Helpful staff, quiet
The Heritage Hotel is a stand-alone hotel near the airport and Mall of Asia in Manila. We spent the night there flying into and out of Boracay. It is not a very new Hotel but appears to be well maintained. The swimming pool was being retiled while we were there. There are places to eat within walking or a short cab ride, but the food at the heritage was decent. The breakfast buffet was the standard that you see in most hotels in Asia, and the sandwiches we had for lunch were good. We did not try the dinner buffet. The rooms in the Heritage are large compared to most modern hotels with lots of room in the bathroom. The furnishings look to have been updated recently and where in good shape. The bed was comfortable and the room had a mini-bar. For the price the Heritage Hotel is a reasonable option in Manila.

Matthew V.
United States
November 25, 2013
Pleasant hotel near the airport in Manila
Location, near to Airport and Mall of Asia, Helpful staff, quiet
The Heritage Hotel is a stand-alone hotel near the airport and Mall of Asia in Manila. We spent the night there flying into and out of Boracay. It is not a very new Hotel but appears to be well maintained. The swimming pool was being retiled while we were there. There are places to eat within walking or a short cab ride, but the food at the heritage was decent. The breakfast buffet was the standard that you see in most hotels in Asia, and the sandwiches we had for lunch were good. We did not try the dinner buffet. The rooms in the Heritage are large compared to most modern hotels with lots of room in the bathroom. The furnishings look to have been updated recently and where in good shape. The bed was comfortable and the room had a mini-bar. For the price the Heritage Hotel is a reasonable option in Manila.

ALBERT T.
Philippines
November 25, 2013
comfortable and centrally located
location comfort staff friendliness
the location is good but the hotel is quite old but the staff is good and friendly

fauzi A.
Australia
November 25, 2013
nice and fun
close to malls,baywalk and night market
Had a lovely stay with my wife and the staff was very friendly. However the bathroom needs to be upgraded,quite small in size and old now.

fauzi A.
Australia
November 25, 2013
nice and fun
close to shopping mall,baywalk and nigth market
Had a lovely stay with my wife and the staff was very friendly. However the bathroom needs to be upgraded,quite small in size and old now.

mimi S.
Philippines
November 25, 2013
good
speed wifi, close to shopping areas, centrally located
im not satisfied w/ the breakfast buffet...the pillows are old...parking space is not presentable...

Caleb T.
United States
November 25, 2013
Great stay
Location, Price, and Breakfast Buffet
It was great, we always stay there cause its close to the MOA and its less expensive than others in the area.

Jason S.
Canada
November 24, 2013
Stayed 2 nights
Buffet, room service, swimming pool
It's a 5 star hotel but old hotel. Rooms especially bathrooms need update. Buffet was excellent. Serving mostly asian cuisine including japanese, Chinese, Malaysian foods with grill, sushi bar, Chinese BBQ. Also western cuisine and onsite fruit bar and desert bar. Quality of food comparable to HK.