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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5329 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5329)
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Oliver A. Families with young children Philippines, November 17, 2012
Old hotel

Location
7
the hotel is old, you can see it in the interior. the carpet smells on the floor that we stayed. the staff are helpful and friendly and the room is clean.
Lee F. Business travelers Australia, November 16, 2012
Nice convenient hotel

Close to airport and mall of asia
8.3
This is a very convenient hotel.close to airport and mall of Asia with free shuttle buses to mall.the rooms are good and well priced if you buy in advance.the food and restaurant are good also.there are bars right across the road which is handy for a nice drink.all in all a very satisfactory hotel.
Hotel Feature Tip: Get room at back of hotel as front can be a bit noisy with traffic
Derek S. Solo travelers United Kingdom, November 15, 2012
ver impressive hotel

located well for markets ,short travel to mall of asia,
9.3
fully enjoyed everything being my first time in manila,i intend to extend my stay for another few days,
Sightseeing/Attractions Tip: try the market which is very large ,come out hotel ...turn left , only a short walk to feel the real buzz of life there, try a ride on the pedo bikes and also the jeep,we know them as buses but the call them jeeps,cheap fare to get around but the fumes of traffic is bad at rush hours .mall of asia is a must visit ven at night to see the lights and walk the sea front .
Darrell P. Couples United States of America, November 15, 2012
Nice looking place

Concierge is very helpful
7.3
I've stayed here many times for it's convenience and pricing, but mostly for the casino action. The casino has scaled back greatly,in terms of available table games, and it is so far behind other casinos, I likely will not look to stay there anymore. The servioce is still good, but the restuarant is overpriced. The rooms are not as comfortable unless you get deluxe, 9th floor or higher, for the price.
Uwe K. Business travelers Germany, November 14, 2012
Casino Hotel

Korean Japanese Restaurant
5
Very friendly staff, rooms could use some renovation. Everything is extra like Internet. Traffic around the hotel very congested. Overall exceptable Hotel, but no real deal.
Hotel Feature Tip: Hotel has Casino
Gerald R. Solo travelers Singapore, November 13, 2012
Hotel close to shopping mall

Good for shopping
7.7
Location was good but the traffic jam outside the hotel was bad
Sean F. Solo travelers United States of America, November 13, 2012
good location near sm moa

lots of taxi nearby, party places abundant, MOA a 50 peso ride away
7.7
Stayed here many times - friendly staff, nice place but slowly getting run down. Recently replaced some TVs which is a start but some carpets, paint should be fixed. Good food. Casino attached.
Pierre P. Business travelers Belgium, November 12, 2012
Good location

close to airports
5.3
Easy transfer from and to the airport. Wide rooms but needs refreshment and open fridge with drinks. Check in (late arrival)and out could be much faster
Sandeep S. Solo travelers United States of America, November 12, 2012
great location

close to airport and mall of asia
9.7
very close to mall of asia for shopping and outing.. many resturants...
Shopping Tip: mall of asia for shopping and resturants
C P. Solo travelers United States of America, November 12, 2012
Hotel is a bit tired on the inside. Needs remodel

Relatively close to airport
5
Check-in took almost 25 minutes since the hotel had some mix-up on my reservation which was made over a month ago. I was polite, but frustrated and tired after a 24 hour flight/travel experience. The room I was given was pretty tired looking. Desperately needs new carpets... really filthy. That's not the maid's problem, it's management being too cheap to buy a carpet when one is old/dirty. The shower water temp changed from scalding hot to frigid cold every few seconds... another really frustrating and unnerving indication of a total lack of attention to quality. This hotel basically sucks. I will do my best to avoid it in the future unless they make major changes.

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Customer Reviews - Heritage Hotel, Manila

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