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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5752 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5752)
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Dennis H. Couples Canada, February 28, 2013
good location
3
very poor service at check in. never any staff at front desk and not at all friendly could not believe that a hotel today would charge 600 peso for wifi when it claims to be business hotel carpets in room filthy dirty and very old
Armin M. Solo travelers United States of America, February 27, 2013
great location

very close to airport
6.7
This hotel is a nice hotel,but old.It needs many repairs,specially the dry air coming out of Air Condition is not specially pleasant and makes your sleep very hard to breath.The shower was not working right either,under shower you suddenly hot or cold water before you change the water temperature.I would not rate this Hotel more than 3 stars.breakfast was OK,but nothing special.The only advantage this hotel has is its distance to the Airport and its casino, for those,who like to gamble.The gym has old machines and some of them are very dangerous and fall a part.
Nightlife Tip: many clubs around the hotel.
Mark S. Solo travelers United Kingdom, February 27, 2013
Hotel near airport and Mall of Asia

Good location for travel and shopping
6.7
Hotel old style, needs a bit of a spruce up. Good location from airport and Mall of Asia.
Renato A. Couples United States of America, February 27, 2013
Very nice but it is not inexpensive, no free Wi-fi

Location, close to Airport
6
Accomodation was satisfactory, but no Wi-fi & no breakfast. During our 1000.00 pesos buffet dinner , a cocroach flew in my steamed vegetable right infront of the Chef, who took the plate immediately out in the kitchen. All they could say was Sorry! Even when I told the dining room supervisor, a young woman, all we got was sorry! No concession of any kind was given, to spoiled appetite and disgust.
Patricia F. Families with older children Philippines, February 27, 2013
spacious rooms, near airport and MOA

great location, comfortable enough for a short stay
6.3
Marco C. Couples Australia, February 26, 2013
Good location,

located near Mall of Asia and Manila Bay, Close to Makati
5.7
The rooms are getting a little old in look. It is due for a refurbishment. The pool is OK and the food OK
Restaurant Tip: The food in the hotel is pretty good.
Rowena R. Families with young children Philippines, February 24, 2013
A perferct hotel in a corner

value of money, good food, friendly staff
10
Our experience is perfectly good. We do want to stay for another night if not only for our appointment back home. Great experience for the whole family.
Samuel A. Solo travelers Philippines, February 21, 2013
Average with attentive staff

Average
6.3
The toilet is choked after using for 2 times. Tv remote control faulty and in bad condition. Sliding to terrace faulty.
Robert P. Business travelers United States of America, February 21, 2013
Surprisingly nice

Location, overall room quality pretty good for Manila
6.7
This was the first hotel I stayed in when we went to Manila so I was pretty hard on it at first. After having stayed at a few more, though, I think the Heritage hotel is nice and a good value for the price. The location being near mall of asia is nice. Don't plan to walk around at night near the hotel, though (not sure there are many places you would want to do that around here).
Robert P. Business travelers United States of America, February 21, 2013
Great location, not 5 star hotel but OK

Proximity to Mall of Asia, staff is good
6.7
If you want to visit the Mall of Asia, one of the biggest malls I've ever seen, this hotel has a good location. It also has a real casino (Heritage has a "casino" but it is only a few tables of card games and while we were there it was really packed).
Shopping Tip: Mall of Asia is 10-minute walk or a short taxi ride

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Customer Reviews - Heritage Hotel, Manila

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