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Recent customer comments

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Very good



based on 6826 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Ruud H.
Netherlands
February 11, 2016
One night stay
Staff (printing documents), close to airport, internet (wifi) rather good for PhI
Uneventful, was OK, not special. Belongs to Millenium group, but is a far cry from Grand Millenium in KL.

Ellen F.
Philippines
February 11, 2016
nice stay
Very convenient place specially if you plan to visit the baclaran church and MOA

Vasil H.
Netherlands
February 10, 2016
Close to airport. Outdated rooms
Location, staff and service
Stayed twice wI thin 10 days. Location is perfect. Staff is friendly and common areas are nice. Rooms should be adjusted to this century. Airport service is good and easy.

Kenneth B.
United States
February 10, 2016
Nice place and good location
Of course, one of the problems seems to be EDSA, but we were able to negotiate through the traffic. The closeness to Mail of Asia is very good, so much is available for dining and shopping.

Mahdi T.
Bahrain
February 10, 2016
Cleane and good staff
Staff, Location, and comfortable
We arrive early staff was cooperate to check in us earlier very appreciate and it was near to mall of asia

KARISSA U.
Philippines
February 10, 2016
Nothing to complain
Will xome back again

Jennoh T.
Philippines
February 07, 2016
3 stars Heritage
Near the embassies. Spacious room. Reasonable price.
The room felt spacious and they had clean sheets. But the toilet did not flush. The bath tub did not drain. Quite near the embassies. But no decent mall or restaurant within walking distance. Good for a one-night, one-person stay. With toilet problems, may not be so convenient to stay more than a day or to bring your kids or family with you. It would be a nightmare.

peter L.
United Kingdom
February 07, 2016
Safe and clean
Stayed here maybe a dozen times. It's the staff that make it such a great place. Good food and very comfortable rooms. Free bus to MOA.

Guillerma M.
United States
February 07, 2016
Dishonest staff
I barely left the hotel Bout 2 minutes after I got into a taxi when I realized I left my cellphone in my hotel room. I was transferred to housekeeping and I was told they did not find a cellphone. I know they lied because I just left the hotel like 5 minutes prior to the call. I know one of the housekeeping staff took it. They were the only people in there after we left. Management could not even offer any assistance. I'll never go back to that hotel ever. I will tell my whole family clan not to ever check in at Heritage hotel. Management you need to train your staff to be honest

sylvia A.
United States
February 07, 2016
Not badL
Location, location, location !
Not bad.