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Very good 7.5
Based on 6760 reviews

Agoda Verified Reviews

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Very good

based on 6760 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

7.3 Tan C.
January 02, 2016

8.3 Michael D.
United States
January 02, 2016
Heritage New Years eve
It was very nice except for wireless internet in the rooms. In the lobby it was excellent

8.7 judith B.
December 31, 2015
home away from home
room,food,courteous staffs

8 Marlene C.
Hong Kong
December 31, 2015
Excellent Service
Friendly Staff, Spacious, Relaxing
I stayed a total of 5 days since i booked another 2 nights for 28-30 December. I would like to comment that the Room Service staff - Michael i think and the lady who answers the call was very friendly and accommodating. I ordered the Fish and Green Mustard Soup because i love Century and to my surprise, it was not in the soup, after checking, the lady admitted that it was out of stock and she changed my soup to Mushroom Soup. It was really not the mistake since it was written and was not available, it was really the way they handled it. Also, Michael served me my lunch and breakfast on different occasions and always greeted me with a warm smile. I would always consider staying in this hotel in the future. Many Thanks

7.3 waqas K.
December 31, 2015
Comfortable and efficient
Hygiene, location, environment
Comfortable and relaxing

6.7 Ian W.
United Kingdom
December 31, 2015
Close to Airport and MoA
Good value for money, great staff and close to MoA and Airport
Rooms are a little tired and possibly saying its a 4* hotel is a little ambitious on the international scale but it does have all the facilities to qualify for 4* just needs a little refurbing but nothing too major. I stay here frequently because of its location and value for money. The beds are comfortable and clean as are the bathrooms although a little dated but functional and a full size bath tub. The breakfast was a little disappointing as there was little left and what was left was hardly warm. But I accept we did arrive with only 10 minutes before they stopped serving the breakfast buffet at 10:30 but even so I think the quality of food should be the same throughout the serving period. Otherwise another great stay.

9.3 Ejercito P.
December 31, 2015

December 30, 2015
Christmas Holiday
Its just ok but not enough with the price i pay

5.3 JAE A.
South Korea
December 30, 2015
Good stay but little more improvment
Spacious room, Well trained staffs, good location
Good location, Spacious room with good amenities. Not excellent but fairly good breafast, and well trained staffs. But I've stayed several times in various type of room, but most of rooms have some bad smell. I need time to use to smell... But compare with other hotel with same level of room charge, Staying in Heritage is not bad.

7.7 frank C.
December 30, 2015