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Very good 7.5
Based on 6791 reviews

Recent customer comments

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Very good

based on 6791 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

sandeep S.
United States
October 29, 2013
great stay .. like it..
location, food, close to asia mall
great experience staying there.. great location .. close to airport.. cost in taxi 200 peso. close to mall of asia.. can walk from hotel in 10 min.. also on street shopping just around the corner.. very cheap prices.. also there McDonald and other fast food around the corner..

Michael Y.
United States
October 28, 2013
Close proximity to airport and to the Mall of Asia
Accommodating and friendly staff, excellent buffet breakfast, excellent location to airport and Mall of Asia.
I have stayed here on numerous occasions and the staff have been awesome here. The hotel has a good level of security. The rooms are clean and have nice amenities. Be sure to ask for non-smoking rooms if you don't like a smoky smelling room. I will always come here for the overall value and service. Thank you Heritage Hotel for consistent service.

Irene H.
October 28, 2013
Nice and comfortable stay
Good bed, good breakfast, easy to get taxis
Great place to stay for its value, close to shopping mall. Only 20 minutes to the airport. Check in and out took a while but otherwise all good.

Sandra M.
October 27, 2013
Nice hotel, amazing dinner buffet, good service
Food, service and the bed

Michael M.
United States
October 27, 2013
good staff,great location,close to airpport
THE Heritage is a fine hotel but with the high tax & service fee, it's difficult to rationalize. Granted, those fees are not the hotel's fault and I will probably stay there again because it it convenient to places I go in Manila.

haesoo J.
South Korea
October 27, 2013
comfortable, friendly
Good location, Low price, shuttle to shopping and casino
Everything was good but swimming pool was in construction.

Alexander L.
October 26, 2013
Stayed one night and service was horrible.
Checking out, waving goodbye in the taxi and driving away!
Never again. The staff did not care about the tv not working,after calling three times and being answered to rudely, they never came to fix it. Internet is painfully slow, no view...the whole floor smelled of a stale ashtray....

james T.
United States
October 26, 2013
affordable, close to mall & airport
luxurious room, attentive staff, close to Mall of Asia
comfortable and isolated from busy city streets, attentive staff, close to airport, fast check-in and out...

Narelle B.
October 24, 2013
Convenient, classy hotel with helpful staff.
Large rooms, quiet and comfortable amenities.
A very pleasing stay. Only disappointing aspect was the wifi was not free and it was quite costly. All other hotels we stayed in had free access to wifi.

anthony K.
October 24, 2013
nice place
reception was very friendly
yes I was at the cafe 2 nights in a row oder double shots of jack daniels and coke and next evening oder a san miguel beer. I paid the drinks in cash but the waiter have me sign a reciept and my room number which I really didnt think nothing of it but when i check out on 23 octber 2013 they charge me for the drinks that I paid in cash needless to say i did not have the proof i paid so i paid for my drinks again. it will be my last time i get drinks at the hotel cafe!but overall the hotel was great!