arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.5
Based on 6800 reviews

Recent customer comments

Filter by traveler type
Very good

based on 6800 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Michael M.
United States
October 27, 2013
good staff,great location,close to airpport
THE Heritage is a fine hotel but with the high tax & service fee, it's difficult to rationalize. Granted, those fees are not the hotel's fault and I will probably stay there again because it it convenient to places I go in Manila.

haesoo J.
South Korea
October 27, 2013
comfortable, friendly
Good location, Low price, shuttle to shopping and casino
Everything was good but swimming pool was in construction.

Alexander L.
October 26, 2013
Stayed one night and service was horrible.
Checking out, waving goodbye in the taxi and driving away!
Never again. The staff did not care about the tv not working,after calling three times and being answered to rudely, they never came to fix it. Internet is painfully slow, no view...the whole floor smelled of a stale ashtray....

james T.
United States
October 26, 2013
affordable, close to mall & airport
luxurious room, attentive staff, close to Mall of Asia
comfortable and isolated from busy city streets, attentive staff, close to airport, fast check-in and out...

Narelle B.
October 24, 2013
Convenient, classy hotel with helpful staff.
Large rooms, quiet and comfortable amenities.
A very pleasing stay. Only disappointing aspect was the wifi was not free and it was quite costly. All other hotels we stayed in had free access to wifi.

anthony K.
October 24, 2013
nice place
reception was very friendly
yes I was at the cafe 2 nights in a row oder double shots of jack daniels and coke and next evening oder a san miguel beer. I paid the drinks in cash but the waiter have me sign a reciept and my room number which I really didnt think nothing of it but when i check out on 23 octber 2013 they charge me for the drinks that I paid in cash needless to say i did not have the proof i paid so i paid for my drinks again. it will be my last time i get drinks at the hotel cafe!but overall the hotel was great!

October 24, 2013
comfortable and at home
wifi is good, security system not bad, staff are friendly.
Compared to my last stayed during January 2012, this room was alot better. Also my booking including bfast which I didnt got that the last trip too. And I dont see so much "outsiders" hanging around the hotel lobby. Overall alot improved & is satisfactory!

Jit L.
October 24, 2013
good location, near to shopping mall
location, cleanliness and proximity to many place
average hotel in the same price range. Good location, near to casino as well as mall of asia. For guys, nitelife is just opposite.

Wawan S.
October 24, 2013
cheap hotel for stay and near with airport
near airport, cheap and large room
no free wifi, available wifi but should pay first. cheap price but without breakfast.

Lester I.
United States
October 24, 2013
Uncomfortable, noisy, fluxuating hotwater
Location, staff, public transportation, nice gym
The Hertiage has a wonderful web site. The staff is second to none but management of the hotel is horrible. the rooms are old with rust in the tubs, While taking a shower when someone flushes the toilets (in the hotel) you get scolded. And the noise is unbearable. The front of the long building faces the main road into Manila, 24/7 the noise of the traffic is terrible in Manila and with the long building you hear all of the trucks, motorcycles, horns and it never stops. Nothing is reasonable there. Breakfast was almost 900 peso per person per day. The internet was 300 peso a day. It does have a nice gym and run by helpful staff. It is my last stay there. However, I cannot say enough about how helpful and wonderful the staff was.