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Recent customer comments

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Very good

based on 6798 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Phoebe D.
October 15, 2013
Just an OK Hotel
Proximity to airport, shuttle to MOA, free wifi
The location & free wifi are the only reasons I stayed in the hotel. The room is old & there were small roaches in the bathroom. Also for the 3 days breakfast, the food choices were the same.

October 14, 2013
Convenient but right along the highway
Big room, clean and breakfast is good
It's located in the heaviest traffic part of Manila and taxis take a long time to get there from anywhere. Situated across the bars if you are into it. Nothing much to do nearby.

JUlian C.
United Kingdom
October 14, 2013
Good value for money
Free breakfast. Good location
I mostly stay at heritage hotel as it is easy access to most parts of Manila. Clean and comfortable and cost effective. Friendly staff.

Donald S.
October 14, 2013
average hotel
close to shopping area (sm moa), friendly staff and fast check in and check out
My stay was ok. Bought my room online at Agoda. Downside: There was no free breakfast and the wifi was not free. Other than that, the hotel was just pretty average. Not really luxurious. The staff were friendly and the hotel was pretty close to anywhere we wanted to go. I guess I would stay there again simply because of its central location.

Sylvia X.
October 13, 2013
Convenient Airport Hotel
Clean rooms, easy access to airport, great staff

Anders J.
October 12, 2013
not a pleasant stay
near to the airport

Ma. A.
October 11, 2013
it was great
clean, good for unwinding because of the quiet surrounding, and good buffet (my fiance liked the buffet and also the steak)
it was good enough. had a peaceful stay and had a free shuttle ride to solaire and had a great time. food was good and the hotel was clean.

Nick D.
United States
October 11, 2013
Old hotel, poor service, to much upselling, bad ex
Location, big room,
My stay started by being charged full day fee to check in one hour early. Then I had to pay fir wifi. The bellhops did not even offer to help with my luggage but just stood there and watched me. The pool is located on top of the hotel but the elevator only takes you to the 6th floor then you climb 15 flights of stairs. Upon reaching the pool which was inside it was locked. When I asked about this the guy told me "Its closed" Anyway not to sling mud but my overall impression of this hotel is I would never stay here again.

Thomas W.
United States
October 11, 2013
friendly people,great restaurants,Manila is huge
large clean room with a large bathroom, air conditioning and great service
I had absolutely no problems with the Heritage Hotel and I intend to stay there again and again when I return to Manila. I have no reservations about highly recommending this hotel to any travelers to Manila!

Susan P.
United States
October 10, 2013
great staff large rooms
room service was great large rooms
Superb performance by staff love the room size enjoyed the bfast buffet . Easy internet access at all times . Clean rooms and restrooms. Love the location to the church ,mall areas and the restaurants. The hotel could use more lighting outside especially at night.But otherwise great stay. Would come back there for next visit