Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

Filter by traveler type


Very good


based on 6727 reviews

5058 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6727)
Sort by:
Alex S. Business travelers Singapore, August 21, 2013
Relaxed and Comfortable

Clean, Friendly Staff and Quiet Environment (at night)
I am sure that I would experience more better things that Hotel would offer unfortunately I stayed for 1 night and more came to Manila during the raining period where there were floods certain parts of Manila.
Report this review
Byungkuk N. Families with young children South Korea, August 21, 2013
nothing special

easy access to airport
I stayed just for two hours in the hotel since my flight was terribly delayed, and then I needed to go to the airport for my connecting flight. Receiption staffs seemed to be very limited considering long queue. So, check-in took forever. To stay for two hours, I wasated over forty minutes to check-in.
Report this review
Witold C. Business travelers United Kingdom, August 21, 2013
Nothing special

Location, price and room size
Frankly this hotel is somewhat faded and lacking in the qualities that an international traveller expects from a city hotel. The rooms, especially the bathrooms, require a facelift and the qulaity of the product generally needs to be upgraded. Internet access was patchy and an electrical fault "fried" my laptop charging unit. TV access was also intermittent and the room was ordinary. Service was adequate, but the F&B services, such as Room Service and buffet breakfast, were of poor quality. Not as good as my last stay about 2 years ago
Report this review
Jeanette V. Families with young children Philippines, August 20, 2013

nice comfortable size rooms, very friendly staff, close to the airport & shopping area
Overall experience....so wonderful. It's so convenient as it is very close to every place that we wanted to be at. And the staff were very helpful and friendly. Thank you for a superb accomodation.
Report this review
Junalyn D. Families with young children Philippines, August 20, 2013
Comfort and luxurious

Accessible, Value for money and comfort
Our stay at the Heritage Hotel is beyond expectation. The rooms are well-designed, cozy and comfortable. Location of hotel is accessible for any transport type and is near church, shopping centers and leisure activities.
Report this review
Retzel S. Families with young children Philippines, August 19, 2013
Near in shopping mall

good place,near at airport & near in shopping mall
it's great but the Casino was already change to other place & the day we stay,it was come a typhoon.
Report this review
Michael C. Business travelers Philippines, August 19, 2013
Good value for money, comfortable rooms

Fast service, good food, old but comfy
Check in and checkout was fast. Food was good. Though the property is relatively old, it has the comforts that are absent in similarly priced hotels (e.g. complete amenities and not necessarily substandard). I like the room lay-out and the comfortable bed. Internet access was fast and free. What more can you ask for?
Report this review
Raquel D. Business travelers Philippines, August 19, 2013

big bed, nice food friendly staff
Fabulous very sccissible to my meeting, the food was great. i love the room and the staff was very friendly, definetly ill be back
Report this review
William C. Solo travelers Australia, August 19, 2013
Clean and tidy Hotel and close to the Airport.

Close to the Mall of Asia and the Airport, friendly and helpful staff, clean and tidy.
My stay at the Heritage Hotel was very pleasant, the rooms were clean and tidy. The staff were friendly and helpful and easy to understand. The Heritage Hotel is close to the Airport and the Mall of Asia and they have a shuttle bus to and from the Mall of Asia.
Report this review
Jeffrey J. Solo travelers Australia, August 19, 2013
I have nothing but praise for this hotel

Breakfast Convienence close to airport
I enjoyed my stay at this hotel very much would stay there again if back in Manila
Report this review
Previous page 1971 - 1980 of 5058 reviews Next page
Heritage Hotel Manila - Hotel FacadeHeritage Hotel Manila - Hotel FacadeHeritage Hotel Manila - PoolHeritage Hotel Manila - Poolside Al FrescoHeritage Hotel Manila - LobbyHeritage Hotel Manila - BallroomHeritage Hotel Manila - SuiteHeritage Hotel Manila - Riviera CafeHeritage Hotel Manila - Superior Two Double BedsHeritage Hotel Manila - Club LoungeHeritage Hotel Manila - Deluxe King BedHeritage Hotel Manila - Deluxe King BedHeritage Hotel Manila - Superior King BedHeritage Hotel Manila - Club Room Two Double BedsHeritage Hotel Manila - Lobby LoungeHeritage Hotel Manila - Deluxe Room Two Double BedsHeritage Hotel Manila - Club Room King BedHeritage Hotel Manila - ReceptionHeritage Hotel Manila - Executive SuiteHeritage Hotel Manila - Junior SuiteHeritage Hotel Manila - Junior Suite

Agoda is part of The Priceline Group, the world leader in online travel & related services.