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Heritage Hotel

35 Hobson Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Area: Auckland City Center Number of Rooms: 229

Recent customer reviews

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Fantastic

8.1

based on
94 reviews

Value for Money
7.7
Location
8.7
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (94)
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Kuak P. Families with young children Malaysia, February 5, 2014
good but noisy street and stingy internet service

classic, convenient, near tourist hotspot and ferry terminal
7
Hotel surrounding very noisy during weekend. Wooden flooring very noisy, and why the internet service is so stupidly limited. Even, Thailand and Indonesia provide unlimited internet service.
Andrae V. Business travelers Australia, February 4, 2014
Central to the CBD and freeways.

City location, lareg rooms and clean.
7.3
Okay, however I was placed in the Tower Wing which was in a separate building, lift and reception which meant a 5 minute walk between tower and breakfast.
Simon T. Couples United States of America, January 28, 2014
Alright, even with the low price

Quiet, Good amenities, good location
7
Pros - Good location, good staff, vintage feel Cons - valet service didn't have door side service or bellhop, shower door couldn't fully shut, furniture wasn't as comfortable as other 4-5 star hotels, otherwise everything else was pretty average Still had a good stay.
John R. Couples Australia, December 28, 2013
Great location and value

Resort-like facilities, retro feel
8.7
We had a large room which had two Queen-size beds!! A smaller room with a King-size bed would have been better as we don't like Queen-size beds. Room is starting to get dated, has retro fittings but they are not that amazing. I think the resort-like facilities (pool etc.) are good though. Reception staff are helpful and the location was great.
Trisha M. Couples New Zealand, December 7, 2013
Average

Location and style
7.7
Unfortunately we were not informed there would be a function held in the wing just across from our window. The noise was horrendous and the hotel staff did not seem to make much effort to get it turned down when asked. A hotel should not have such noisy funtions; tired, guests should also be considered - not everyone wants to party all night long! Another issue was the car entry/drop off area out front. This was blocked by taxis - they should be told to park elsewhere.
Peter P. Families with young children New Zealand, December 2, 2013
Tasteful Reno of Old Hotel

Heritage Building, Close to Waterfront, Quiet Enough
7.7
Good stay although room not as big as the ones on the top floor. Suggest you ask for those if staying for longer than one night.
Peter P. Families with young children New Zealand, November 29, 2013
Heritage & History

Groovy Update to Old Building, Central Location, Restaurant and Bar
8
Good Stay in Executive Room with kitchen for family and great view.
David J. Couples New Zealand, October 6, 2013
Great greeting at the gate!

Easy valet parking, central city location, helpful and welcoming reception staff
9
Enough to want to come back next time we need to. Very handy to come off the motorway from airport and park right outside with car locked away on arrival.
David O. Couples Malaysia, October 4, 2013
Easy access to major attraction

centrally located, reasonable rate and clean room
7
Things are ok but for all the hotels we stayed in NZ, this hotel staffs friendliness are lack behind others.
Adrienne G. Business travelers New Zealand, September 21, 2013
Good value for money and central location

Large room, comfortable bed, noise insulated compared to other city hotels ive stayed in
9.7
I rate the Heritage as a 9/10 most times I stay there - I would stay preferably lately at the Stamford plaza as the gym and pool are better but the service and rooms rate the same. One thing that the Heritage could do is look to improve their showers so that they dont leak over the floor while showering as the shower doors dont seal properly

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