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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5242 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5242)
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Laurens N. Groups United States of America, July 30, 2012
another year same problems

location
6
For the third year in a row the advance reservation was not honored and this year the hotel could not honor our booking for a non smoking deluxe room with king, only twin beds. To make us more infuriated, they offered us one with king bed for $40 more a nite. Great pr as this hotel does not have any idea what that means. Their attitude is take it or leave it.
Hotel Feature Tip: The breakfast buffet is less than average so be wise if you select breakfast included room. The Moa locayionis their only advantage
Menachem B. Business travelers United Kingdom, July 30, 2012
Great hotel and good location

Location, facilities
8.3
The hotel is very comfortable and its location is excellent, 10 minutes from the airport and 5 minutes away is Mall of Asia
Menachem B. Business travelers United Kingdom, July 30, 2012
Great hotel rooms are nice

Excellent location
8.3
The hotel is very comfortable and its location is excellent, 10 minutes from the airport and 5 minutes away is Mall of Asia
Robert F. Couples Australia, July 30, 2012
Great location and close to airport

Courteous Staff, great food at affordable prices
9
very comfortable for my partner and i. close to moa and baclaran ... shopping extremes but very purposeful for my partner who runs a small business in isabella. we are regulars in heritage and have been there 10 times ... the staff know us and treat us exceptionally well. they are like family to us.
Shopping Tip: We shop for cheap yet durable items of clothing aparel in Baclaran (300 meter walk from Heritage) and we go to MOA for electrical and jewelry. And there is a free shutle bus service from Heritage to MOA .... take advantage of that. MOA is awesome .... to do it justice if you are a shopoholic, you need 2 or 3 days. And there is a lot to do there besides shopping ..... ice skating, ten pin bowling, billiards and every Friday and Saturday night, fireworks. And MOA is very safe !
Do-Chin Y. Solo travelers Taiwan, July 30, 2012
nice location n smaller the room

casino in side
6.7
Good location ,not only near international air port but also a 20 mins walking distanec to Mall of Asia. you can shop there or take a rest have a cup of coffee near the mall. its the bigest mall all over the world.
Warren B. Couples Australia, July 29, 2012
Excellent Hotel with great service

Close to the airport and easy access to shopping centres
8.7
i found this to be an excellent hotel to stay at while in manila. the presentation and service was excellent from the concierge at the front door to the service counter on the floor that we stayed on. the hotel certainly puts customer service first. i would highly recommend this hotel.
Hotel Feature Tip: Make use of the options offered by the hotel, coffee time, cocktail hour
Ma P. Couples Philippines, July 29, 2012
perfect location but rooms need to improve

good food and staff accomodating
7.7
2 nights of stay it was good.we didn't encounter any problem with the staff,very accomodating hotel staff.
Deborah V. Solo travelers United States of America, July 28, 2012
Nice Hotel, good location

Convenient to Airport and Mall of Asia, comfortable rooms, friendly staff
7.7
I enjoyed the stay. Easy access to the airport and Mall of Asia. Staff was friendly and helpful.
Dale V. Couples United States of America, July 28, 2012
Huge bed and a good size room.

Beautiful entry and great staff.
7.7
The bed was huge. The carpet is a bit dated but clean. This is a Manila Classic. Everyone knows and holds this hotel in high regard in Manila. The pool is very old but useable. This hotel is nice but defiantly needs some TLC in places.
Shopping Tip: Free shuttle to SM Mall of Asia.
Eva K. Families with young children Philippines, July 28, 2012
Great hotel

Breakfast was excellent
8.7
The staff are friendly and the room was clean and in order. The breakfast was great. We had such a wonderful stay.

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Customer Reviews - Heritage Hotel, Manila

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