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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5354 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5354)
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Lorna D. Business travelers Philippines, May 16, 2014
Very Satisfied

Clean, Good Service, kind people & recommendable
8.3
Very satisfied and quite, good location for doing business in Manila
Yudyanto Y. Business travelers Indonesia, May 16, 2014
It is always nice to be back after the 1st stay

Strategic location, Clean & Comfort stay
6
Robbie B. Families with young children United Kingdom, May 14, 2014
Handy for Mall of Asia

Security, shuttle bus to MOA, facilities
8
Pleasant hotel with impressive foyet and helpful staff. 10 minutes from Mall of Asia in rush hour, all areas air conditioned. Good hotel for families with small children, as kettle and other useful things for preparing bottles. Rooms quite large and well equipped. Good hotel for transport to Makati or Airport.
Leonard L. Couples United States of America, May 13, 2014
comfortable stay

location, staff, comfortable
8.3
The hotel is a little dated, and could stand a refresh, but it was clean and the staff was very nice. Check-in and out was painless, and the hotel is located a short walk from the Mall of Asia. Easy access to transportation.
Stephen W. Solo travelers Australia, May 12, 2014
Not what it might have been once

The hotel was conveniently located close to the airport which meant there was no need to negotiate Manila's nightmare traffic. The staff were very helpful and friendly and the room was comfortable and
6.3
I only stayed for one night after a long flight from Honolulu and an onward flight the next day. It suited me because of the position close to the airport. The hotel presenbts itself as five star and it once might have been, it is looking a bit tired now. It was adequate for my purposes but certainly nothing to write home about and similar rates in Bangkok, Hanoi or Ho Chi Minh wold get much better value.
Luzviminda F. Families with older children Philippines, May 12, 2014
Convenient location and friendly staff

1) Location -very near to shopping mall, church and restaurants; 2) friendly staff
6.7
It was a short stay at the hotel. We booked late in the afternoon but didn't stay much at the hotel. The room was great - more than I expected. The staff are friendly and very accommodating.
Thomas M. Solo travelers Switzerland, May 12, 2014
the five stars are overrated

close to the airport, professional staff, great breakfast buffet
7.7
the maintanance of some installation and facilities do not match to a five star hotel. only the prices (room rated, food and drinks) correspond to the five star rating. the age of the building is in some aspects, related to the maintenance, negatively obvious and visible.
Wei J. Groups Malaysia, May 12, 2014
Clean rooms

Comfortable, clean and friendly
5
Sophia P. Couples United States of America, May 12, 2014
Mediocre

Location, location, location
5.3
Did not like that wifi was not free for the entire duration of my stay and was limited to one device only. Room showed its age not well maintained.
Glenn C. Groups Australia, May 11, 2014
Just a centric place for my needs

Fast chech in, just clean and fresh all around
10
I will recommend this hotel to anyone going to Manila

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Customer Reviews - Heritage Hotel, Manila

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