arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 6799 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

August 07, 2013
wonderful stay..
easy access to parks, easy access to public transport, value for money
kids loved it, hotel is clean, staff are helpful and friendly, internet speed is good

Bob L.
August 07, 2013
Close to airport but still need a cab
Old hotel, slightly high in value
Better than those hotel I stay in sea front area , above average rating, nite club near bye, not posh neighborhood, free shuttle to Big Mall

Peter K.
United Kingdom
August 07, 2013
Very enjoyable.
Friendly staff, clean rooms and good breakfast.
Generally very good value for money, the staff were always helpful and the atmosphere was good. The wifi in the room wasn't very many hotels.

Michael H.
August 07, 2013
Great Service, Great Breakfast......Nice Room.
Location, good Service and great Breakfast
My wife and I and our 2year old boy enjoyed Heritage Hotel....Especially after staying in the Worst hotel/resort in Subic Bay with the WORST Management and staff in Sheavens Resort, Subic Bay.

August 07, 2013
we did enjoy the trip
good, location and nice room
the hotel has a good design and breakfast was fine. location is a busy place.

Michael C.
United States
August 06, 2013
Glory days for this hotel are long past
close to the airport, reasonably priced, close to EDSA entertainment area
Stayed one night before an early international flight. Hotel was obviously once a 4 or 5 star but is now well past its prime. It was raining outside and cans were strategically placed in the hall way to catch water from the leaking room. Room was clean but furnishings were worn and ready for an upgrade. Staff was friendly and helpful but the hotel in general looked old and ready a major refurbishment

martin S.
United Kingdom
August 06, 2013
clean, conveniently located hotel
Easy access to airport, clean and comfortable room
I usually stay here when visiting Manila because of its easy access to the airpot to avoid the traffic. The rooms are comfortable and the staff efecient and helpful if not over friendly. The rooms are clean and a good size and the beds are very comfortable.

Laurence P.
August 06, 2013
Value for money
Good location. Easy access to transport. Easy access to airport
This is my first time staying at the Heritage, and I must say, I am impressed with the size of the room, the view of the city at the floor we were staying in. Its also very easy to get transport to the malls and to the airport.

Duncan G.
New Zealand
August 05, 2013
Friendly,clean,comfortable and well located
proximity to airport, very friendly staff, great place to stay
we could not have wished for a better experience, we were upgraded to a suite which was most unexpected and very much appreciated. The restaurant staff were very helpful and friendly it was great to chat to locals and get local advice.

August 04, 2013
big space and comfortable hotel
clean room, big space, good service
So convenient to go to city center and take taxi. Good for family and business man. Clean room and friendly staff. But long time for check in.