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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5242 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5242)
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Weng Y. Business travelers Malaysia, July 5, 2012
Excellent location near airport and mall

Rooms were neat and room facility was OK.
8.3
Service was reasonable good. However, the hotel wanted to charge for internet. I was given the impression that wi-fi was free? They waived the internet charge after some discussion with the front desk. Should not place the wi-fi free icon on web site if its not!
Claire G. Families with older children United States of America, July 4, 2012
Nice lobby

casino, restaurant, close to the airport
6.7
This hotel has a large lobby and your entrance has a grand appearance feel to it; however, the rooms are quite small and cramped. We had the two queens and couldn't help but think that space should have been for a one bed criteria.
Ray D. Business travelers United States of America, July 4, 2012
All around? Best buy for your money.

Great location!!!.
10
Agoda, as usual, left the competitors on the dust. Goodbye Captain Kirk. Come down from the clouds!!! Agoda is light years ahead and moving forward with the best prices in the multiverse. I stayed on this hotel before and will continue coming back because I always feel coming home to a red carpet welcome by the staff. Special mention goes to Mr. Noyl Lim at the concierge desk. He should be emulated by all who works at this industry. He set a new level of standard by making you feel at home, with reliable friends, who goes out of their way to accomodate you in the most comfortable way. I will not hesitate to recommend this place to friends because of staff like him.
Dannie A. Couples United States of America, July 3, 2012
allways greeded with a smile and a hello.

The dining room service
9
very nice place to stay. located near the airport and malls. very friendly place to stay.
Shopping Tip: if you want good deals go 168.
Lily M. Families with older children Netherlands, July 3, 2012
Perfect Located between airport and asian mall

Top location between airport and asian mall.
6.3
Typical Philippine hotel not bad but nothing special. Staff is friendly, helpfull. Average room, same for restaurant and menu.Price quality is ok. In general not to compare with a european 5star hotel, which is a complete different class.
Jumper M. Couples Canada, July 1, 2012
Great location. Very convenient.

Free Breakfast. Vey accomodating and hospitable hotel staff.
8
It was a comforting stay. The location was very convenient for our city transfers. We were glad for the free breakfast as we had an earlier flight to catch to our destination.
Leo A. Couples June 30, 2012
Adequate hotel to stay in

Close to Mall Of Asia
6.3
There's really nothing distinctive about this hotel. It's comfortable enough with OK services. It has nice but aging decor and the proximity to Mall Of Asia is definitely a great selling point, which is the reason for this choice. The Casino can be a bit rowdy but what casino isn't? Breakfast is sufficient and staff can seem to be disinterested at times. Not expecting luxury, it's quite a comfortable hotel.
Nendell H. Families with young children Philippines, June 30, 2012
Good Location.

Very near to Mall of Asia.
9
The room was big and spacious. Very near to Mall of Asia with free shuttle. The hotel personnel were very helpful and accommodating. Breakfast was good.
Shopping Tip: The Hotel is very to Mall of Asia. Practically you see everything in that mall including fun rides at the back.
Bradley M. Families with older children Australia, June 30, 2012
great location

casino food
7.3
stayed twice in 1 week service was good price ok food was excellent casino good staff more than helpful travelled with my daughter and her friend both 15 years old felt secure at this hotel all the time had no problem letting girls go to pool area unacompained very close to airport so no long taxi ride only problem on my second stay bed linen not up to scratch
Greville R. Couples United Kingdom, June 29, 2012
Nice hotel staff very friendly

The hotel staff were very friendly during my stay
8
I enjoyed this hotel and everyone was very helpful. My questions were always answered. The only down side was that the wifi was not free.
Shopping Tip: The SM Mall of Asia is a great place to shop and eat. It is a must as it is so close to the hotel.

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Customer Reviews - Heritage Hotel, Manila

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