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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5249 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5249)
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Bill E. Business travelers Canada, May 6, 2012
nice hotel, comforable and friendly staff.

high speed internet, business centre, good food.
8
Keith T. Groups Canada, May 5, 2012
Good Service

9 th floor lounge has very good staff working there that are always smiling and very accompanying
7.7
All in all hotel is good only water temperature in showers is constantly changing from very hot to very cold. Needs upgrade of shower faucets . Also for the price they should have up to date TV 's Food is very good and service excellent
Herman B. Solo travelers United States of America, May 4, 2012
lovely hotel and service with a smile

the view from the balcony in my room and the lobby was beautiful..
10
i was very impressed with the service from housekeeping and the front desk and conceire, they payed close attention to my needs and took care of my every request....excellent service....
Sightseeing/Attractions Tip: manila bay you must see the bay right after the sunsets, its a beautiful sight...
Vijendran W. Business travelers Australia, May 4, 2012
Average Hotel

Close to Mall of Asia and waterfront restaurants.
6.7
The hotel is a bit noisy and the rooms are now quite old. Needs an update. Service is good and all staff pleasant. Being in the same building as the casino has its plus and minus.
Restaurant Tip: Great new restaurants have opened by the water close to mall of asia and there is free shuttle from the hotel.
Rudolf L. Solo travelers Switzerland, May 4, 2012
Extremely good location as close to the airport

Every time I visit, the staff is alway very friendly
8.3
Rooms need to be upgraded soon - rates will then go up Best value for the price at present
Fumiaki I. Solo travelers Japan, May 4, 2012
As always it good

valuable more than price
9
I always stay at this hotel when come to Manila. It is near to airport, big room, friendly staff, casino attraction and easy to go to Grorietta, also you can use train to go to Elmita. I believe it has the high value more than the price.
Sightseeing/Attractions Tip: Manila's traffic is always heavy. If you want to go to Malate or Elmita, I recommend not to use taxi but use the train. The station is within 10 minutes by walk from hotel.
Rosana S. Groups Philippines, May 3, 2012
"Good service and great location"

The lobby and safety
10
I loved to stay in your hotel, very convenient . And the employees were kind. But the problem is the shower is old and the bathtub. The water is leaking and the water was stucked. Maybe next time you can also change your TV to a flat screen all your customers would really be happy.
Shopping Tip: Nearest to the big shopping mall.
Keith T. Couples Canada, May 3, 2012
Good location

9th floor lounge
8
conveiniant location for shopping at mall of asia and only 10mins from airport. all in all hotel is good only water temperature in showers is constantly changing from very hot to very cold. needs upgrade of shower faucets . also for the price they should have up to date tv 's food is very good and service excellent
Philip P. Solo travelers United States of America, May 3, 2012
Good

Location
9
excellent location, only one mile from mall of asia, right across street from go go bars, casino on second floor. rooms quite acceptable, service good, one minor problem was the noise from the traffic the first night, but front desk moved me to back on the second night no problem. very good value for money. slightly dumpy surrounding area, can walk to some shops but seemed dangerous.
Dean B. Couples United Kingdom, May 2, 2012
Reasonable 4* hotel near airport

Location good for airport, Mall of Asia
7.7
good welcome with fast check in. room decor a bit tired but all clean, so reasonable. good service at all times. local area is very local. good if you like walking in the market and bargaining. otherwise free shuttle to mall of asia, close to the lrt/mrt lines, near the pasay bus terminals, and not far from airport.
Shopping Tip: Mall of Asia-Great range of shops, cinema, ice rink, and restaurants overlooking the bay, events like fireworks Saturdays 8pm

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Customer Reviews - Heritage Hotel, Manila

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