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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5823 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5823)
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Michael V. Solo travelers Philippines, September 19, 2012
Accesible hotel, clean rooms

Near the airport.
9
I choose this hotel because it is very accessible in major shopping area and airport. The room is wide and clean. Services good. The taste of food is just adequately satisfying
Shopping Tip: Very near SM mall of asia...
Sung K. Business travelers United States of America, September 18, 2012
They claim 4-5 star hotel, but maybe 1.5

about 15 minute walk to mall of asia, small casino, and across bars
4
room was dirty looking, carpet like a porn movie set, bathroom was dirty, tub had rust. this room was run down, was worried about bed bugs.
James L. Solo travelers United States of America, September 18, 2012
Nice hotel

Location to airport and mall of asia
8.3
room is nice and hotel is near airport, entertainment and mall of asia
Matthew B. Business travelers Australia, September 17, 2012
Great location but the hotel needs renovation.

Close to airport and Mall of Asia
5.3
There are lots of other choices at similiar rates. The Heritage needs a serious uplift if it hopes to stay competitive. Internet is no longer a novelty, it's now a necessity...when will this hotel figure that out?
Gary M. Business travelers United Kingdom, September 16, 2012
Not the best hotel in Manila, has seen better days

Location
8
If you require a hotel that is close to the Mall of Asia, then this is the hotel, the hotel is in need of upgrade realting to the rooms, otherwise good hotel.
Phoebe M. Business travelers Philippines, September 16, 2012
Good location!

good location, buffet breakfast
7.3
This is my second stay here in Heritage however had the worst service this time. My sis and I were surprised when someone came in our room. Front desk gave the customer wrong keys and thus was able to enter our room. Al, the duty manager immediately called us up and sent the apologies and assured us it will never happen again. Anyway, won't ever stay here again. Security is of utmost importance.
Patrick S. Couples Switzerland, September 16, 2012
Well situantes hotel

Breakfast buffet
6.3
Next time I will not forget to ask quite room not in front of highway
Arnel S. Families with young children Philippines, September 16, 2012
Great location

Near the mall and airport, clean room
8.3
Its great. The hotel is near the mall and airport. Very accessible.
Patrick C. Couples Ireland, September 15, 2012
Excellent hotel but room small & LCD/plasma needed

Main areas of good quality and pleasant staff
7.3
Excellent hotel but room small & LCD/plasma needed rather than 1990 style tv. Bathrooms could do with refurbishment and room apartement from bed felt like 3 star accommodation.
Kathryn D. Business travelers Australia, September 15, 2012
Good location but slightly run down for price

location
5.7
great location close to airport and world trade centre but rooms in need of renovation. A bit overpriced for what you get.

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Customer Reviews - Heritage Hotel, Manila

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