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Recent customer comments

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Very good

based on 6826 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0

frank C.
December 30, 2015

Henje G.
December 29, 2015
Nice Hotel but old facilities
Room, staff and bed.
Nice one and I enjoy it.

December 29, 2015

Frank M.
December 28, 2015
Heritage Traffic Horror
Safety, Shuttle to MOA, Reliability
I have stayed at the Heritage maybe 20 times already, and while the hotel itself is ideal, the location relative to airport terminal 3 is poor. The traffic congestion adds to the time and stress to travel to and from the Manila airport. I have decided to enter Philippines through Cebu City in future.

Timothy S.
New Zealand
December 27, 2015
Business Trip followed by a vacation Stop Over
The hotel layout and staff are very welcoming, helpful and engaging. The location is great but the roads in Manila are very poor in terms of traffic management.
The stay was very pleasant and like all accommodation offerings there were things that were outstanding, some just very good :) , and a few others that "possibly could be better". When their standard seems generally very high, little things stick out more. No complaints and look forward to my next trip to Manila and The Heritage.

Godefridus H.
December 26, 2015
Wedding party
Swimming pool clean friendly
Very good

Merriam B.
December 26, 2015
Good stay
Comfort, Pool, Accessibility

Ricardo J.
December 25, 2015
beddings and towels are clean except the carpet
1. it has good security 2. location is near to tte mall 3. serves good breakfast
I enjoyed my 2 days stay at Heritage. The staffs are helpful and gave good service. The sheets are neat and clean but the carpet looks old and needs to be changed to make the room fresh and clean.

Kristie P.
December 25, 2015
Booked in this hotel twice. We can see that this used to be a luxury hotel back in the days but with the sprouting new hotels, I think Heritage needs to step up in their game to keep up. Overall, it was good though.

Jessie B.
New Zealand
December 23, 2015
Friendly staff, fine dining, great service
Great stay, and sure to come back.