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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5249 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5249)
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Toshiaki M. Solo travelers Japan, March 17, 2012
Good location, and avarage service.

Spacious room, and good location
6.7
The room was good enough space, and clean. But their TV was not fanctioned at first, then called service to check it. The lobby is quite noisy and too many people for casino, so felt uneasy. Their front staffs service was not efficient, but polite.
Nga F. Business travelers Hong Kong, March 16, 2012
Great location

Near to the airport
7.3
I have stayed at this hotel for several times and will still choose it, though I do not like the customer service there much. The main reason is that the hotel location is just perfect that it is so convenient to get to the big shopping malls and the airport. Even you do not want to walk, you can get a taxi easily at the entrance. Besides, it has a restaurant at the lobby floor, that I can buy a coffee there when waiting for an early check-in. Though there is casino for entertainment in the hotel, but it seems a bit old which is not so attractive to the visitors.
Greg K. Solo travelers Australia, March 16, 2012
Good location but dated

Good security, good location
6.7
this is the best hotel in the area, and good for those who like a gamble, with a casino attached. rooms are good, but bathrooms dated, and all rooms have old style tvs with poor remotes. internet charges are absurdly high, and no free internet is offered , even in lounge and reception areas. the security is really first class here. food is pretty average, and expensive. laundry costs are the highest i've seen anywhere (one pair of underwear washed would cost more than the whole load i had done nearby.)
Nightlife Tip: Hotel is across the road from "Girlie bars" for those so inclined, and "Mall of Asia" and Baclaran markets are within walking distance for those wanting to shop. Take great care at Baclaran though. We saw phone snatch, and were trailed ourselves several times by would be thieves. Don't go to this hotel if you want to use internet frequently.
Ian G. Couples Australia, March 14, 2012
Great Loacation - near amll of aisa but !!!

Location
7.3
rooms need attention - carpet filthy - pool area looks like a bomb has hit it...nothing like the photos - staff great and very helpful. booked a room with b/fast however on arrival tols 1 b/fast only the 2nd guest had to pay.... night market at the end of the street good value...
Shopping Tip: Mall of Asia great for dining however Megamall is better for shopping...$p150.00 taxi ride but worth the trip -Greenhills shopping area is no longer the cheap shopping as the copy items have now all be removed from the centre.
Crisanto V. Solo travelers United States of America, March 14, 2012
great location and close to airport and moa

nice rooms and great airconditioning
9
the only drawback is you pay for phone, internet, and every little bit of things.
Shopping Tip: close to shopping mall of asia
Dan M. Couples Philippines, March 11, 2012
Luxurious experience in this hotel!

lobby
8.3
Finally found the true luxurious experience in this hotel!” Before deciding to stay in, I’ve heard a lot and that this hotel was amongst the best of the best. Upon arrival, we are greeted respectfully, the polished brass stairs and the long lobby, we really felt peacefully at home. The hotel’s impressions have really exceeded my expectations and it definitely exudes Excellency and class
Rosy M. Solo travelers Philippines, March 10, 2012
great location & good rooms

big & clean rooms
8.7
hotel is a few minutes ride in taxi to moa. nice, clean and big rooms. choice of breakfast not so good
Mike J. Solo travelers Sweden, March 8, 2012
Value for Money

Good location from airport, large rooms.
8
i came to manila late at night and was leaving early in the morning the day after. the location of heritage hotel is good as it is only 20 minutes from the airport, which i values since i had to catch an early flight the day after the room was good size with a comfortable bed, not one of those beds so hard you felt like you slep on the floor. it was clean and it looked like it was very well kept in spite of the hotel having been around for a few years. the breakfast buffet was good, with something for every taste.
Giuseppe P. Solo travelers Australia, March 8, 2012
nice hotel

value for money
7.3
great location for overnight stay not far from airport,room very good but pool was under construction at the time i was there,my stay was more pleasant due to my win in their casino,would stay there again.
Shopping Tip: there is a market at walking distance where locals shop good prices.
Adrian C. Solo travelers United States of America, March 6, 2012
Great location

Convenient to everything you want
8.3
Shuttle to Mall of Asia was a little sketchy, because sometimes they dont run it. Be prepared to let them know when you want to go and be picked up. Otherwise be ready to make the walk or take a taxi. Not a bad walk though, good to get a little exercise.

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Customer Reviews - Heritage Hotel, Manila

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