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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5269 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5269)
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John J. Solo travelers January 26, 2012
Close to the Airport

Quiet, nice staff, excellant air conditioning
7.3
The hotel is about a 20 minute cab ride from the airport, a 10 minute cab ride to the Mall of Asia, the ferry docks and relatively close to the US Embassy. It is an ok value for the money. If it was priced $25 a day less then it would be an excellent value or if they had better bedding, sheets and towels for the same price. The staff was friendly and helpful and gracious. One major kudo and one negative. On checkout I accidentally left my camera in the room and the maid voluntarily retrieved it-bravo! However, on the first night a man came to my door after I was in bed and said that he needed to do an inventory of the bar and refrigerator. I don't he was with the hotel but I never had any problems after that.
Pitt X. Families with young children Australia, January 25, 2012
Great location for shopping

Very helpful staff
8
Had been staying with this hotel for how many time and will always be back. They have great service and is in a best location if you will be shopping at the Mall of Asia.
Rick B. Couples January 25, 2012
overated!

Next to sleazy part of Makati if you're into that.
2.7
In one word - "Horrible". Unfriendly staff (although the concierge was nice). Expensive wifi (when it works). Air Conditioner was leaking. Room was stuffy. No view. In the busy part of town where the exhaust from all the buses and jeepeys collects under the front of the hotel. Hotel provided taxis are expensive. Room was expensive. I almost had to serve myself in the restaurant- slow, scarce staff. Breakfast sucked.
Nightlife Tip: If you're a traveler, you'll probably like this hotel - compared to surrounding ones in Makati.
Jay G. Couples United States of America, January 24, 2012
O.K. hotel with good location but a little pricey

friendly service
6.3
Hotel had a good location close to shopping mall but overall is a little pricey for what you get and all the amenities are extra and priced a little high. Overall the rooms are pretty nice. They had very friendly service staff as when we checked in, we found the T.V. and the safe in the room was both broken and the service man came and fixed the safe and replaced the T.V. right away. I would stay here again if the prices were reduced a little more but what they are asking, you can find better.
Hotel Feature Tip: Eat outside of the hotel as the breakfast buffet is only average and way overpriced
Antonio M. Couples Philippines, January 24, 2012
heritage

big rooms
4.7
not much satisfied with the room of the hotel, carpets are dirty and you can find cockroach inside the room.
Sightseeing/Attractions Tip: near mall of asia and airport.
Robert F. Couples Australia, January 24, 2012
The right Hotel at the right time and place

proximity to moa, and plenty to do for kids and prents
8.7
the room was the right size and the staff were efficient and helpful. the pool, altho' dated was good for the kids as they didn't care and just wanted to jump into a giant 'bathtub'. getting safety gear (such as floatation devices) was easy by a trip to moa and costs there were minimal ... and the hotel provided a free shuttle bus. the hotel food is a bit expensive if you do not seure room with breakfast.
Hotel Feature Tip: Know where you can eat cheaply and safely close to the hotel ... there is a surprising range of choices if Heritage costs are unacceptable.
Robert F. Couples Australia, January 24, 2012
Heritage, hassle free distance from Manila Airport

Proximity to sirport, safe and secure for you and yr family
9.3
Rooms clean and the right size, food in restaurant is magnificent and suits any Asian and Western taste (the variety is staggering), the staff are responsive and friendly and the Hotel is adequetely secured.
Shopping Tip: Close to Mall Of Asia .... hotel has shuttle Bus ... 5 mins. You can spend days there and shop till you drop .... with great restaurants, activities such as bowling and fireworks for th kids Fri and Sat nite.
Kok C. Business travelers Singapore, January 24, 2012
"Great Hotel with efficient service"

Room is so tidy and with inviting ambience
9
by the way i am raymundo matic and not kok chin ang, (he is a friend of mine)i usually stay at heritage hotel whenever i visited manila. the reason behind it, it is so close to mall of asia, to makati financial district and the airport as well. as for the hotel staff, i enjoy the friendly and helpful staff who are always there to assist your needs. looking forwardto coming down to manila again this february...hope more discount from agoda members.
Travel tip: Always bring your universal adapter as different places has diff style of socket on their power supply. Eat less when travelling.
Simon D. Couples Australia, January 24, 2012
great location but musty amd needs tlc

location near MaX's Baclaran M of A and NAIA
6.3
we upgraded from a smaller establishment in Makati to be nearer to NAIA and M of A . Which it was but room and some rules were not as good as the old place so we were disappointed. Gamblers from rural city areas probably be impressed and would not notice smell and dankness. Also WiFi horrendously expensive but free around the corner at KennyRogers and also further on at MaX fried chicken Baclaran
Collin M. Solo travelers United States of America, January 24, 2012
Good hotel and good location.

Location and casino.
8
Heritage hotel is a great hotel for everyone. Business or vacation. Reasonably priced and terrific staff. Refrigerator and safe in room. Not sure about the food.

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Customer Reviews - Heritage Hotel, Manila

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