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Verified traveler reviews

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Very good



based on 6822 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0

Javier C. from United States
Couples
Stayed 3 nights in April 2013
Nice hotel, courteous staff, good breakfast buffet
Nice comfortable room. courteous and professional staff and good breakfast buffet
My fiancee and I really enjoyed our stay at the Heritage hotel. We were always greeted by smiling and courteous staff members who always were eager to assist us in any way they could. I especially appreciated the laundry service, they cleaned all my clothes and delivered them back to me in a timely manner, as promised! Room service was also very timely in bringing us our food. We had a great stay and will definitely return!
Reviewed May 01, 2013

Zenaida F. from Philippines
Couples
Stayed one night in April 2013
Excellent!!!
The gentleman, at the piano and the young lady singer on Saturday evening! Professional and entertaining! They made our stay first class!
Excellent!!! We surely come back. They made our stay first class. Everyone is friendly.
Reviewed May 01, 2013

David S. from Australia
Couples
Stayed 2 nights in April 2013
Very disapointing does not seem to be 5 star.
only location !
Reviewed April 30, 2013

Pascal F. from Switzerland
Solo travelers
Stayed one night in March 2013
close to airport good deal
location, clean and queit
Reviewed April 30, 2013

Rizalia B. from United States
Solo travelers
Stayed 3 nights in April 2013
my stay here was very comfortable
location, internet, great staff
Heritage is a great hotel, very close to the Mall of Asia, very close to the airport and the staff was great!
Reviewed April 30, 2013

Jeffrey W. from United States
Business travelers
Stayed one night in April 2013
ok for sort term only...layover
staff, location, staff
Not a bad place...typical conference hotel. Not many amnenities for biz traveler. WiFi only work in lobby, not room. Breakfast is very bad. Do not stock the stations...even no WATER for about 1 hour during Sunday Brunch. But close to mall, airport, embassy. A good place to crash for one night after international flight from US.
Reviewed April 30, 2013

Assad B. from Philippines
Couples
Stayed one night in April 2013
Ver comfortable and friendly staff
Clean and spacious room, fast room service and friendly staff
Reviewed April 30, 2013

Norah O. from Philippines
Business travelers
Stayed 4 nights in March 2013
very pleasant
near the airport and shopping areas
Reviewed April 30, 2013

Bill E. from Canada
Business travelers
Stayed 3 nights in May 2012
nice hotel, comforable and friendly staff.
high speed internet, business centre, good food.
Reviewed April 30, 2013

Alan K. from United States
Solo travelers
Stayed one night in April 2013
Comfortable, relaxing stay because Club level.
Attentive staff and food In Club Lounge; convenience to Mall of Asia; Club room comfort.
Reviewed April 29, 2013