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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
6020 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (6020)
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Kathryn D. Business travelers Australia, September 13, 2012
Good location but slightly grotty for price

location
5.7
Location is great in terms of distance to airport and distance to world trade centre, pttc and the like but the hotel is old, used and in desperate need of room makeovers.
Helen W. Couples Australia, September 13, 2012
had everything a Westerner expects

well stocked toiletries
9.3
Really like the "completeness" of the hotel, didn't have to ask for a thing. Very comfy bed. The afternoon tea, and cocktail hour were a bonus Only drawback - the Jacuzzi needs to be a few degrees warmer...and there were no eggs in the breakfast buffet!
Hotel Feature Tip: Stick around 6-8 pm for cocktail hour! Also, a free shuttle is available to the Mall of Asia.
Marco M. Groups United States of America, September 13, 2012
Very friendly service

great customer service
8.7
Very central location to malls, nighlife and Int'l Airport. Fantastic service, staff was always courteous and accomodating. Nice, and cozy Lobby with great piano palyer for easy listening. Overall a nice place to stay.
Fumihiro N. Couples Japan, September 13, 2012
A very good location

try the casino!
9.3
i love the hotel for their friendly front desk officers,good location and service although the only flaw i've noticed in the room we stayed in was a quite stained carpet.but no problem at all.i also love the color of the pathways.i'll stay again.
Mary F. Business travelers Philippines, September 13, 2012
Great location, hotel a bit old

Location
7
Great location, but the hotel is old and the experience average. You can stay at better hotels for cheaper.
David C. Families with older children United Kingdom, September 12, 2012
good allround hotel close to everything

close to airport and mall of asia
8.7
hotel is claen and comfortable drink prices ar a bit steep though the one disapointing thing with the hotel was the lack of a good size tv they were small and not very good
Shopping Tip: the good part of staying here is you can walk round the corner to Baclaran market great at night and there is a free shuttle bus to mall of asia
Ronnie C. Business travelers Singapore, September 12, 2012
great location where sia stays too....

close proximity to airport and ens entertainment
7.7
if sia girls are staying, it is not too bad. nice restaurant. room are good size for business traveller. i have a fellow colleague bunk in for one night and still have enough for individual space. will return for sure.
Nightlife Tip: ENS Entertainment right opposite till wee morning.... if u need some...
Jeffrey M. Solo travelers Philippines, September 11, 2012
convinience and hospitality

location
10
Very convenient and hospitable. Location is great!
Nightlife Tip: Asian entertainment complex
Mike F. Couples United Kingdom, September 10, 2012
Fitted the bill....got what I expected

Everything is good....nothing really great, nothing really bad.
6.3
advertises itself as a 5 star hotel, however, by western standards i would class it as a 3 star hotel. spacious clean rooms with good bed, however, with a tv about 15 yrs old. breakfast is very extensive but targetted very much for the philippino guests and not a lot for the western palate. swimming pool is great but a bit worn and in need of refurbishment. friendly, helpful staff (wouldn't expect anything else in the philippines) and overall thoroughly enjoyed our stay. requested a late checkout and was charged which was disappointing and grossly overpriced.
David E. Couples United States of America, September 10, 2012
Top notch hotel near airport in Manila

Clean, well appointed rooms
8.3
This hotel is a 4 star American standard hotel. The rooms are very comfortable and well thought out with an (expensive) mini bar and fridge. The bed wa a bit "hard" (not "firm"!) but I personally like it that way.
Hotel Feature Tip: The pool is outdoors in the hot sun..... Swim in the evening. Do not use the hotel shuttle for the airport.... it is much to expensive at 800 PHP. Use a taxi and it will cost around 300PHP and will take approx 20".

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Customer Reviews - Heritage Hotel, Manila

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