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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5242 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5242)
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John S. Solo travelers United States of America, January 22, 2012
Should have listened to bad reviews

Near NAIA
3.3
Upon entering the hotel you are hit by the musty odor that has been mentioned by other reviewers. The lobby looks nice but that is where the niceness ends. The staff is rude. The rooms are old and in need of updating. The carpets are stained. The bathroom fixtures are old and dirty. Some of the tiles are cracked. If you get a room near the road you will be awake all night listening to the drivers beep their horns at one another as they change lanes.
Vieto R. Couples Philippines, January 22, 2012
nice and accessible location

the service itself, the room and the food is great!
9.7
very clean room and accessible to all you need in town. The stay is just great.
Federica T. Solo travelers Italy, January 22, 2012
decent hotel, not far from the airport

proximity to the airport, price
5.7
this is not a five star hotel as they rank it. the service is not the one of a five star hotel, and same for the structure. the hotel is located close to the airport, but it is safer to stay either in Makati area or in Fort
Nightlife Tip: quite close to the hotel you will find the Resorts World Manila, that features a number of clubs (Republiq and Opus) as well as many restaurants and a casino.
Damaso B. Couples United States of America, January 20, 2012
Lovely hotel but poor service

neat and ordrly
8
i have asked for help to get my luggage down when i was checking out and it takes 20 minutes to wait for assistance.
Swee K. Business travelers Singapore, January 20, 2012
Great location and spacious, but fixtures are old

Location
7
The hotel is located very close to SM Malls of Asia as well as my work place at Metropolitian Park, which makes travelling affordable and quick. The only issue is that some of the fittings are a little old (e.g. rusty racks). Nonetheless, recommended for short business trip.
Christine S. Couples Philippines, January 19, 2012
good ambience

convenient to all places
8
i only stayed at hotel that i have the sense of security, hence, heritage hotel provides it. the food during breakfast buffet is quite good and plenty to select. the room is somewhat good for my taste. the hotel itself is near to the airport, shopping malls like mall of asia, center point, etc. it is also near mrt and lrt. overall, heritage hotel is a good hotel and i will be back.
Albert D. Solo travelers Australia, January 19, 2012
Reasonable hotel

Good rooms.
7
Good rooms, restaurant and pool area. Clean and tidy. Staff are good and helpful. Value for money is not good.
Leigh S. Business travelers United Kingdom, January 17, 2012
Average rooms but convenient to airport

close to airport, good for
5.3
pool area is in desperate need of refurbishment, convenient of airport, mall of Asia & good selection of restaurants on seafront behind it. room very average but also very noisy from road traffic. ok for a single night stopover but would not recommend for longer stays
Florendo F. Couples Philippines, January 17, 2012
Great location room is big enough

Spacious room
7.7
just right for all access lcation, shopping, airport, etc. the thing needs to improve is the staff not so polite and accomodating compared to hotels i stayed before especially in dining place., smile is hard to get which i did not expect to filipinos.
Travel tip: If you ever need a hotel that is near from the airport, shopping in nice mall ( which is called Mall of Asia) or in a cheaper market retail and wholesale this hotel is best for you. , The Heritage Hotel of Manila.
Dennis F. Solo travelers United States of America, January 16, 2012
Awesome hotel and staff!

Clean and well serviced with great food!
10
from the minute i walked in i was impressed with the decor and the great service by the staff and front desk. bags were promptly brought to my room. room was immaculate and clean and the beds were soooo comfortable.pillows were the kind you want to keep close to you all night. restaurant offers a variety of great food. morning buffet was sumptuous. i rate this hotel five stars the rooms were well appointed. will definitely be back!
Nightlife Tip: Nightlife is right across the street. Maul of asia is 5 minutes away.

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Customer Reviews - Heritage Hotel, Manila

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