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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good


based on 6697 reviews

5034 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6697)
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Hephzibah T. Families with young children Philippines, August 22, 2015

buffet breakfast, polite staff, location
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Jim G. Business travelers Philippines, August 21, 2015
No title

wifi should always be free. not paid for
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Ruisito D. Groups Australia, August 17, 2015
Good Location and helful staff

Location, Price, Nice Staff
My stay at Herritage was quite good, I got my room change so that my beds change from twin double beds to a Massive King size bed without problems. The buffet breakfast is mainly halal type breakfast. They dont have bacon out, however i found out that I can have bacon if i asked for it.
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Byungkuk N. Families with young children South Korea, August 16, 2015
Good for transit hotel

access to NAIA
I always use this hotel as a transit hotel. People can easily access to this hotel by taxi. This hotel is little bit old, but well-maintained. Breakfast buffet is quite expensive when considering its quality and selection.
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Michael M. Couples United States of America, August 13, 2015

Location, location, location
I have stayed in this hotel a number of times. This time my wife and I stayed four nights. At one hundred dollars (inclusive of taxes, internet,and breakfast) it is a good value, but being non refundable does complicate trip planning. On this stay the internet connection in our room wouldn't work with one of our tablets, even when a router/repeater was provided. Four dollars for bottled water is outrageous. I recommend considering this hotel for your next stay in Manila.
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Kirstine J. Couples Philippines, August 12, 2015
Good stay

Location. Room size. Buffet.
It wasnt extraordinary, but it wasn't awful either. But i really do hope they work on their parking lot
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Filomeno G. Business travelers United States of America, August 12, 2015
Great location for business travel.

Location, Comfort, Secure.
I have been using this hotel several times. The comfort and accesibility to shops and airports is plus.
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Colin H. Couples United Kingdom, August 11, 2015
Old hotel but ok

Location, room size, room furnishings
Stayed here a few times. Hotel is dated but kept in reasonable condition. During checking the receptionist informed me the machine for printing breakfast coupons was broken and he would send some to my room later. They never arrived and I never chased it as breakfast is fairly average. Overall I think it's a little overpriced now.
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Ronald R. Families with young children United States of America, August 11, 2015

okay, ask for early breakfast but was giving pastry and juice but just okay for a quik one night stay
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John A. Solo travelers United States of America, August 9, 2015
Repeat Stay at Heritage Hotel....LAST TIME

Heritage Hotel
Nothing good to say....room and hotel has become very aged, AC in room did not operate well, Internet required constant requesting of new access codes, and it took 45min to check out and overcharged (charged double agreed fee for early check-in --- already opened a dispute with my credit card company). A lot of hotels in Manila...do yourself a favor and pick a newer one in Makati, or PASAY with recent favorable reviews. I will never stay at Heritage again and will dispute the over charges.
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