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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good


based on
6588 reviews

4946 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (6588)
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Joakim R. Families with older children Sweden, January 8, 2016
So so

Location, close to Mall of Asia (1km), Night market around the corner (mostly crap)
Overprised ! Location, near Mall of Asia and "close" to the airport. The staff was great. The rooms felt run down. The resturant felt overprized, 185php for a small SMB (or soda). But overall nuch nicer then Remington.
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Robert B. Solo travelers United States of America, January 8, 2016
Not worth it

valet parking was good; location ok; bed was comfortable
Mediocre place that cuts too many corners.
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Asela M. Couples Philippines, January 7, 2016
2 nights @ Heritage Hotel

yalue for money, near shopping center, courteous staff
So far so good. Likely to check in again.
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Gregory H. Couples Australia, January 5, 2016

Staff at check in very helpful. Room cleaners were good. Pool is great and good breakfast food
Excellent. Great location near Mall of Asia and airport
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Jessabel S. Families with young children Philippines, January 1, 2016
It was a nice stay with my family

Accomodating , friendly staffs, nice location
Our stay was good Spent our new year, we just open our window and watched the fireworks Comfortable Helpful staffs Good service Nice room big enough for big family.
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Ma M. Families with older children Philippines, January 1, 2016
Pleasure trip

VIP treatment at the 9th floor. I made an early reservation and no need to fall in line for so long cause i got a room prepared for l
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Denise C. Solo travelers New Zealand, January 1, 2016
Ok but not flash

Check in check out
Ok for an overnight stay
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Michael D. Couples United States of America, January 1, 2016
Heritage New Years eve

It was very nice except for wireless internet in the rooms. In the lobby it was excellent
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Markus N. Business travelers Germany, January 1, 2016
high prices poor service

food is ok
Still too high price for old and dirty carpet,curtains and wall paper.when you take the shower head out of the holder its dirty behind. 5pm I asked to change towl and fix the bed. When I came back at 10pm it was still not done. Renew my asking. Nobody remembered I asked before. I liked to warm some food. Calling housekeeping.following a inpolite discussion: what is this for food?where you got this? If it was not made in the hotel it cost 250peso to warm it. But for 250 I can already buy new pasta. So not worth it. A soft drink from the minbar is 130peso.only 20meters left the hotel it cost15 peso only. Don't get me wrong.I can pay 4 or 5 stars if the service is good. But what you got here is nothing for your money. The heritage is nothing worth it what it cost. I will for sure not go back. The heritage is only expensive . Thats it !!
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Fe L. Solo travelers United States of America, December 31, 2015
Poor customer service

Breakfast buffet
Checked in at 12 midnight. Got a room with a very slow draining bath tub. Transferrred at 1 am. Requested for at least 1 pm check out since i came in late and they gave me this very slow draining bathtub. They told me their goong to call me to let me know within 15 min. yhey never did! When I called, I was told to check out at 12noon or else they will charge me!
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