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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5249 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5249)
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Veronica M. Couples United States of America, March 11, 2014
A confortable stay with intent to return;

excellent staff, dining hours, great elevators,
8.7
very comfortable and felt welcomed each time entering or leaving the lobby. Great security as well.
Rodney L. Solo travelers Switzerland, March 10, 2014
Comfortable stay

Location close to the airport and to MOA and the service
8.3
My stay was enjoyable. The laundry service was fast and the staff were all very attentive and helpful.
Mark E. Solo travelers Canada, March 10, 2014
Heritage Hotel

Old and tired.
5.7
The rooms are dated. I initially had a room with a joining door to the adjacent room. It was super noisey so we moved to a different room. It also had the ajoining door though. I dont think this hotel qualifies as 5 star despite how it is shown.
Chan Y. Solo travelers Malaysia, March 9, 2014
safe to stay

peaceful, nice hotel and relax
8
free shuttle bus to mall of asia and solaire resort casino. comfort room with good full facility.
James B. Business travelers United Kingdom, March 9, 2014
Reasonable mid range hotel not far from airport.

Close to big shopping mall, not far from airport, friendly staff.
6
The Heritage Hotel is quite a good large hotel not far from Manila airport and quite close to the very large shopping Mall of Asia. Check in was quick and efficient and the rooms are of a good size with in room safe, comfortable beds and free tea and coffee. The buffet breakfast has quite a good choice of food although in recent years the quality is not quite as good as it had been in the past and when the hotel is full of tour groups, often from China, the seating at breakfast is sometimes difficult. On recent visits I have been lucky enough to get upgraded to the 9th floor where the Millennium Club has a small breakfast room with a very limited selection of food but in a nice quiet pleasant atmosphere. When arriving at the airport it is easy to get a public taxi from the first lane just outside arrivals on the left hand side. Taxis are metered and the desk will give you a slip of paper with the taxi details on it. Keep that and do not give it to the driver because it is your copy of the taxi details in case you wish to complain later. Most taxi drivers are good and not a problem but some will want to take you for a negotiated fixed price and not use the meter which happens at a lot of airports around the world.
Hermanus V. Business travelers Netherlands, March 9, 2014
as expected

close to airport
8
Frederick D. Business travelers Philippines, March 9, 2014
Nice Location

Location, Food, Staff
8
had a pleasant and relaxing stay in this Hotel. Value for Money.
David L. Business travelers Australia, March 8, 2014
Good airport hotel & close to night life

Close to airport,shopping & nightlife
7.3
Good overnight hotel.Close to airport. Rooms ok. Staff helpful
Theo V. Solo travelers Netherlands, March 5, 2014
Good quality hotel near the Mall of Asia

Location, location, location
9.3
Great hotel close to the Airport and the Mall of Asia.
Jack H. Couples United States of America, March 5, 2014
Too cold for Seniors

Accommodation, location, service
9.7
We were pleasantly upgraded to junior suite at no additional cost. The room was spacious for our needs but extremely cold. We complained, they adjusted but still had to stay downstairs to wait for the room to get warmer. Had to ask for blankets. We understand most guests want it cold but the thermostat in our room did not work to our satisfaction!

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Customer Reviews - Heritage Hotel, Manila

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