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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay, Manila, Philippines

Recent customer reviews

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Very good

7.5

based on 6692 reviews

5030 reviews in English

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (6692)
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Sujit K. Solo travelers India, June 1, 2015
Poor Internet and Old Rooms

Location
6
It was ok... Bad Wifi.. Need to stand near the door to get signal... very old... requires renovation badly... old matresses and old floor mats... rusted shower... taps.... doesn't deserve to be rated as 5 star.
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Angelika F. Business travelers Philippines, June 1, 2015
Location and comfort

Location. Comfort. Spa
6.7
We have stayed in this hotel a few times over the years due to its location close to the airport and business areas. However, I have seen changes in the hotel upkeep. I think because its a little too old now and it needs refurbishment. Comfort and spa are still up there.
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Bobby M. Business travelers United States of America, June 1, 2015
Great location and Professional Staff

Great location, Comfortable Room and Professional Staff
9.7
Great location, comfortable room and professional staff. Very clean and well maintained room. Well maintained facilities and excellent ammedities within the room. The hotel has excellent customer service, restuarant and room service. The dinner buffet was especially expectional. The hotel is very close to the Mall of Asia and the Manila Bay
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Ronald D. Couples United Kingdom, May 31, 2015
A night of fun at Heritage Hotel

Location. History. Staff
9.3
The best thing was we were checked in early, 10:00AM, instead of waiting for the usual checking time of 2PM. Gave 2 bed, instead of the one I booked of single King bed. Staff were great.
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Richard S. Solo travelers Singapore, May 30, 2015
Not value for money

Location -near to airport, polite staff
6.3
Generally it was fine except the breakfast is crap for a brand hotel. Food were low standard and you get the same things everyday. The "international" is nothing to shout about. I get a better breakfast at the nearby MOA
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Dolleth A. Couples Philippines, May 30, 2015
lower than usual

location, night life and close to moa.
6.3
Upgrade to higher room was a disaster. Room was not prepared, no towels, safe locked and tv remote problem.
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Angelika F. Business travelers Philippines, May 30, 2015
Comfort. Accessibility. Convenience.

Comfort. Location. Staff.
8
Quite comfortable for an old hotel. Rooms are tidy although some needs a bit of refurbishment. Buffet selections are also fine.
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Angelika F. Business travelers Philippines, May 29, 2015
Comfort. Staff. Location.

Comfort. Staff. Location.
8
Had a comfortable time while in this hotel. Room is tidy although a bit tired and needs some refurbishments. The location is close to the airport, mall of Asia, city of dreams and solaire hotels and casino if you want to wander around.
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Nonito O. Couples United States of America, May 29, 2015
Average

Close shopping mall, restaurants and the airport.
7.3
It was a pleasant three days stay we were able to shop at the mall plus the walking distance Baclaran gift shop store and the Perpectual church.
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Alex A. Solo travelers United Kingdom, May 29, 2015
Heritage

Location, price, staff
6
The hotel is in a good location, price is good, as is the staff, however, the rooms are basic for being 4 star.
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