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Recent customer comments

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Very good



based on 6826 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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NECITAS J. from Philippines
Families with older children
Stayed 2 nights in September 2015
Nice Stay
Have a pleasant stay and near the Airport
ok good pleasant stay
Reviewed September 13, 2015

fe S. from Philippines
Families with young children
Stayed one night in May 2015
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staff is very friendly
i like the hotel atmosphere, but very small room and old, the showers is broken.
Reviewed September 13, 2015

Kok T. from Malaysia
Business travelers
Stayed one night in September 2015
Short Stay
Location, price & Staff
Generally good but wifi cannot be connected from room.
Reviewed September 12, 2015

Ma L. from Philippines
Families with young children
Stayed one night in September 2015
Worst hotel experience
Food
i hate It. We book 2 rooms 1 is deluxe and the other one is superior. They gave me 2 superior rooms even i paid a much more higher price for my deluxe room. And they did not give me any refund.I did not get what impaid for!!!!! i specificlly requested for. Non Smoking room and they gave 2 smoking room. i have a 3 yo child and we stayed at the room that really stinks!! The odor is really bad. I called the front desk and requested for a room transfer. they said that they can not transfer us because there were no abailable rooms and the other rooms doesnt have a hot water!! (Gues what the water is not even hot when intook a bath early in the morning) And tehey offered to spray an air fresher for our stinky rooms. i called again to request for a room transfer, after few minutes they said they can transfer us (even though they said they do not have available room thenfirst time i called) but unfortunately we checked in at 8:30 Pm, and we have to go out to eat dinner coz we are starving and i said we'll transfer when we get back. Too bad we went back really late (1am) and do not have time to transfer since we are really tired and have an early flight on d following day. My poor kid ..i paid money so that she can stay in a very stinky room.
Reviewed September 09, 2015

peter L. from United Kingdom
Couples
Stayed 2 nights in September 2015
Great place. Friendly staff
Staff, location, food. It's a great place to stay.
Wonderful
Reviewed September 08, 2015

Kaung Z. from Myanmar
Business travelers
Stayed one night in September 2015
I had stomuchach after having dinner at hotel
location, staff performance, near airport
Good stay there
Reviewed September 08, 2015

Ma L. from Philippines
Families with young children
Stayed one night in September 2015
Worst Hotel Service, Stinky Room, y
Food
i hate It. We book 2 rooms 1 is deluxe and the other one is superior. They gave me 2 superior rooms even i paid a much more higher price for my deluxe room. And they did not give me any refund.I did not get what impaid for!!!!! i specificlly requested for. Non Smoking room and they gave 2 smoking room. i have a 3 yo child and we stayed at the room that really stinks!! The odor is really bad. I called the front desk and requested for a room transfer. they said that they can not transfer us because there were no abailable rooms and the other rooms doesnt have a hot water!! (Gues what the water is not even hot when intook a bath early in the morning) And tehey offered to spray an air fresher for our stinky rooms. i called again to request for a room transfer, after few minutes they said they can transfer us (even though they said they do not have available room thenfirst time i called) but unfortunately we checked in at 8:30 Pm, and we have to go out to eat dinner coz we are starving and i said we'll transfer when we get back. Too bad we went back really late (1am) and do not have time to transfer since we are really tired and have an early flight on d following day. My poor kid ..i paid money so that she can stay in a very stinky room.
Reviewed September 08, 2015

joemar N. from Philippines
Families with older children
Stayed 2 nights in August 2015
GERITAQGE hOTEL IS ONE PF THE BEST HOTEL IN MANILA
ITS NEAR TO AIRPORT AND MALLS, CLEANS ENVIRONMENT & NICE STAFF
Its very memorable i will consider this hotel when i go back to manila for vacation.
Reviewed September 08, 2015

Chad A. from United States
Families with older children
Stayed one night in September 2015
Location
Classic
Good
Reviewed September 07, 2015

Vernaliza B. from Philippines
Families with older children
Stayed one night in September 2015
accomodating staff
relaxing
Reviewed September 07, 2015