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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5492 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5492)
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Charles B. Solo travelers United States of America, April 16, 2014
Comfortable , spacious rooms, decent food

Location ,staff, big rooms
7
This hotel is labeled as a 5 star but due to its age its staring to look a bit run down. Upon check in I was given a room facing the main highway, this was a very big mistake as the glass is not sound proof. after 2 hours of noise traffic, I had to ask the front desk to change my room to which they happily complied and sent someone to move my bags to another room on the opposite side of the hotel. This was much better and quite. Overall hotel is decent, very near to the Mall of Asia and many places to eat. I enjoyed my stay.
Trevor O. Couples Australia, April 15, 2014
Comfortable

Friendly helpful staff, Good condition rooms, Good room service
8
Overall my stay was good. The only negative is the staff are knocking on your door and phoning you offer services. Nice quality hotel for a comfortable stay offering a variety of services. Very helpful staff.
Maria C. Families with young children Australia, April 15, 2014
Really great

the staff, location, actual establishment
10
it was really great i plan on coming back next time
Russell M. Couples United States of America, April 14, 2014
very short stay.

comfort, close to Airport, returning guest
9
this was a stop over for my return flight to the USA. It is always comfortable and we have stayed here while traveling to and from the Philippines. The prices have gotten higher but the service and comfort make it a worthwhile place for us to stay.
Les R. Business travelers Canada, April 11, 2014
Comfortable, quiet, convenient

Good internet, close to airport, friendly staff
8.3
Hotel is a good business hotel, and staff are friendly but the rooms really need some fixing and modernization - they are getting a bit run down. Breakfast is not as good as it used to be but OK. otherwise good hotel and very convenient to airport.
Jason M. Families with young children Canada, April 11, 2014
Great Location

Location, Comfort, good for singles or family
9
From the airport, it costs about 140 peso in traffic so its easy to get to.We went to Makati one night, only cost 120 peso to the hard rock cafe for amazing dinner. Heritage Hotel is very close to Mall of Asia, costs 70 peso each way by taxi (some taxis will just say 100 peso flat each way, thats only $2.50) At the mall there are lots of restaurants, shops, movie theaters, play rooms for kids, and Baywalk area outside which has pubs and restaurants on the board walk. There are also rides for kids that will take a while for them to play while dads can enjoy beer at a table while watching mom or nannies with the kids. The hotel is very clean and next to Baclaran market for cheap shopping. Its a dirty area Baclaran, so be ready for the dirtiest smelliest walk with beggars on the way. Across the street from the hotel is burger king, jollibee, KFC, and kenny rogers roasters, so its quick food when you or your kids need it right away! Beds are a bit soft, but flat screen tv's, shower/tub combination, free coffee and kettle if you have infant who needs warm milk, and 2 double beds. 4 elevators so you don't wait more than 10 seconds when you hit the arrow button. Breakfast buffet is pretty good, yes almost same food daily, but a wide variety and a chef to make your eggs any style!
Olivia H. Solo travelers Philippines, April 10, 2014
Needs double glazing

Staff, Location to Airport. MOA
6.3
Only a quick over night stay, close to Airport but also very close to the main roads whch makes the hotel noisy. STaff very good.
Les R. Business travelers Canada, April 8, 2014
comfortable Stay and freindly

Quiet, good internet, friendly staff
8
It was good and internet worked well. The rooms do need to get some things repaired, phones, and carpets worn. Need some upgrades to get it back up to a better level. Breakfast was not as good as in the past. But still a good place to stay as the staff is excellent and the closeness to the Mall of Asia is an advantage with a free shuttle.
Robert F. Couples Australia, April 7, 2014
Convenient to Airport and Shopping

Staff Friendliness; Location to Airport and Location to Shopping Mega Mall
8.7
Clean, quiet and comfortable ..... I have been here 20 times and will continue when I am in Manila.
Tisha L. Business travelers Philippines, April 7, 2014
convenient but near busy highway

near airport, shopping mall, restaurants
6
i needed to stay here because of work, it was convenient, i arrived late and left early

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Customer Reviews - Heritage Hotel, Manila

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