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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5846 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5846)
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Catherine T. Families with young children Philippines, November 30, 2014
my weekend getwaway

* service with a smile,great food and strategically located
8
We had a short stay but it was a pleasant one. The staff had service with a smile. Breakfast buffet was great! we will come back for the 3rd time! Please keep me posted for updates and promos!
Bastian M. Groups Indonesia, November 30, 2014
A claimed five star hotel with no star service

Just the location..near to MRT & LRT station & MOA
4.3
WE WERE VERY DISAPOINTED! The hotel do not look like a five star hotel. The facilities were very poor! The hotel condition is very old and looks like it was abandoned years ago! When they made up the room, they did not provide new soaps!!! They just let the used soap in the bathroom! My very first experience!!! With the miney we spent, We could get a much much better service and hotel condition by a two star hotel in Indonesia!!! The best thing about this hotel is just its location which is very good to get any kind of public transportations. Definetely will not go back to Heritage!!
Walter E. Families with older children Philippines, November 30, 2014
Excellent

Great Ambiance, Strategically located, Delicious siomai
8.3
Very relaxing and yet affordable.
Frederick E. Couples United States of America, November 30, 2014
close to mall

mall, ariport,
7.3
this place can use a major updating!!
Edgardo M. Couples United States of America, November 30, 2014
Best for the money...

Location, value, staff..
8.7
As expected... will use it again..
Derk M. Families with older children Netherlands, November 30, 2014
Worst in Manila

Best thing was we were there only for one night
3.7
Horrible. Room smelled like someone smoked there. Staffed changed to another room in which we found cockroaches. Much better and cheaper hotels around
Elvie A. Couples Philippines, November 30, 2014
Friendly staff but the hotel is old

Friendly and accommodating staff
6
An 'okay' hotel. The staff are friendly and accommodating but the hotel is old and needs some upgrading. Carpet are stained and old- smelling and I can smell the cigarette smoke in the hall way even if we chose a non-smoking room. Do not expect too much for the breakfast as the food is not that good either and there are not much choices. One night we had to wait for a parking slot as they reserved them all to their 'VIPs'.
Haider R. Business travelers Singapore, November 29, 2014
Just about right

Location
6.7
Roselyn R. Business travelers Philippines, November 29, 2014
Good place to stay

Well known... Easy to locate...near to the shopping malls
9
Chuen S. Business travelers Hong Kong, November 28, 2014
Decent hotel

Clean, comfortable, good size room
5.7
The hotel's deco is quite dated. The breakfast is better than nothing. The Wifi and wired connection is not bad. The bathroom is really old. The room is clean, and the bed is comfortable enough. These are the two most important things to me.

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Customer Reviews - Heritage Hotel, Manila

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