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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5617 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5617)
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Michael C. Business travelers Philippines, October 5, 2014
best value transient hotel

price, location, and comfort
7.3
Jakub M. Business travelers Canada, October 4, 2014
Service with a smile...

Friendly service, comfortable facilities, good food
2.7
Very good. I stayed i a club room on the 9th floor. The room is average, but the lounge, business computer room, friendly service & good food made the experience above average on the whole. Easy checkout in/out on the 9th made things a breeze. I had a small problem with the drain in the bathtub but the friendly staff fixed it up right away. Two thumbs up.
Reine B. Groups Philippines, October 4, 2014
Good, nice, clean, comforatble & easy to adapt!

The bed & pillow, it was so nice & comfortable that you can sleep well!
7.7
It's good! Very adaptable! Clean room! So comfortable to sleep! A place nice to rest!
Wilhelm K. Couples Germany, October 4, 2014
convenient location

good value for money, close to Mall of Asia, close to MRT
8.3
We stay regularly at the Heritage, especially when the price is right
Rommel J. Families with young children New Zealand, October 2, 2014
Close to everything's

Good transport to the guests and close to MOA
7.3
That good for 3 days and two nite we stay and I can say good service esply if u going to MOA or airport this is the good hotel to stay .
Byron G. Business travelers Philippines, October 1, 2014
Nice stay

Pool, gym and loc
8
Overall the stay was okay.
Stephen F. Solo travelers United Kingdom, October 1, 2014
This hotel does NOT reach 4 / 5 star standards.

Great door staff and front desk staff, along with great lobby for meeting and greeting
4.7
Stay was a big let down. Booked through agoda a room with king size bed, what I got was one with twin beds. Keycards todoor wouldnt work, had to be replaced 3 times! Rooms paint is patchy which gives an old appearance, bathroom has cracked sink and flaking door frame. There were 8 inset lights in the room, 5 of which didnt work! Reported to front desk on first day and fixed just as I left. Room even on 6th floor had constant street noise from the junction of the 2 main highways outside, room soundproofing poor! Breakfast buffet was ok, often empty trays but overall plenty of choices. Hotel claims to be 5 star hotel, but to be honest I have stayed in much better 3 star hotels even in the Philippines. Final issue is security! Hotel has metal detectors at maindoor, but you are just waived through with no checks, so no point in them being there! Again this is more for show by the hotel . I have stayed at many Millenium / copthorne chain hotels thisis the only bad one I have found.
Helge G. Couples Norway, October 1, 2014
Nice place with good service central located.

food, service and room
7.7
good experience, except for some ants issues in bathroom and bed.
Trevor V. Families with older children Australia, September 30, 2014
nice place to stay

good food friendly staff nice pool
9
Timothey B. Families with young children Australia, September 30, 2014
Good hotel

Service staff buffet breakfast
8
Good

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Customer Reviews - Heritage Hotel, Manila

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