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Recent customer comments

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Very good

based on 6799 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

johan E.
January 03, 2015
Heritage Hotel
Bad breakfast, no service at all

Juanillo M.
January 02, 2015
Good value for your money
Very helpful and friendly staff
Very good.

Roberto G.
January 02, 2015
good food, big rooms, grats staff
comfortability, location, service
It's ok but I have to struggle logging on with the wi- fi password that the operator give me..

najib A.
January 02, 2015

Paul R.
United States
January 02, 2015
Hotel is Way Overrated!
Location, Price, Staff
The hotel is very old and not in good repair. Most websites refer to this hotel as a 4 or 5 star hotel. Having stayed at many real 4 or 5 star properties, I assure you that this is much closer to a 1 or a 2 star property. The room reeked of smoke, even though it was a non-smoking room. The carpet and walls were filthy. There were cracks in the walls and ceilings, lights not working, etc. It was disgusting.

Richard R.
United States
January 02, 2015
In general the hotel needs some carpet upgrade
Location, service& food
Great and satisfied.

John D.
December 31, 2014
Close to Airport and Mall if Asia
We chose the Hotel for its location a bit pricey and the Airport transfer to the Airport eas an extra 800 pesos. The Hotel is dated inside now but once was a 5 Star in its day.

Erwin S.
December 31, 2014
old hotel rooms
there's casino, vintage hotel and near edsa

December 31, 2014
Airport hotel
Close to airport, comfortable, clean
Stayed only 1 night for an airport stop-over. The hotel is fine but the charge for pick-up and return is too high

Kenneth Y.
December 31, 2014
Clean room
Clean, Location, Hardworking staffs
Everything was very good until check out. They wanted to charge me again even after explaining that I had paid for the room via Nonetheless, it was resolved after 20 minutes of waiting for the staff Chevy to talk to his colleague in Tagalog. Then he printed out new invoice. Anyway, he did made a quick sorry. I felt ok.