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Very good 7.5
Based on 6795 reviews

Recent customer comments

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Very good

based on 6795 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

United States
May 15, 2016
good but could use updating
once a fine hotel but rooms look old and tired, but a comfortable bed Bathrooms need new fixtures, the hallways need painting.Lobby and dining room are nice and the breakfast offered many selections. It's a good value.

Ananitte A.
May 15, 2016
Good stay
Would recommend

Brooke W.
United Kingdom
May 15, 2016
Great hotel
Loved everything about this hotel. The breakfast isn't catered to westerners, my only downside.

Erwin R.
May 15, 2016
9th Floor
The room across on the 9th floor was being renovated and during the afternoon it was noisy. The floor carpet has stains and needs deep cleaning.

Cheryl P.
May 13, 2016
Excellent location
The property needs renovation though

perla V.
May 12, 2016
Okay for Overnight Airport Layover
Please improve bathroom.

Paul P.
May 12, 2016
Very comfortable place stayed here a few times with my partner. Bed is very comfortable. Has good wifi to the room. Breakfast is very great. Watch the taxi drivers, make them use their meter. Also my partner was robbed by one of the SOB whilst travelling alone.

Ronald H.
May 12, 2016
Good location

grant S.
May 12, 2016
The heritage is getting on in age, but I always have good showers there good food and its always clean and tidy. Having a decent shower sometimes in the Philippines can be a battle I find the heritage up to a decent standard

Stephen E.
United Kingdom
May 11, 2016
This hotel is well past it sell by date
I not stayed here for a little while but it seems very tired and run down much more so than I remember. Staff are professional but I would not stay welcoming and lack the attention to details of that of top hotels in Manila. I would either pay less and stay in 3 star hotel or pay but more and stay in the dusit or something.