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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5486 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5486)
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Warunee C. Business travelers Thailand, October 25, 2013
Clean room, fast check in, friendly staff

Clean room, fast check in, friendly staff
7.7
I always stay in this hotel everytime I have to transit in Manila. The hotel is very close to the airport with only 15 minutes but car. This time my room was upgraded to the business floor and the room is larger and very comfortable.
Marife C. Business travelers Philippines, October 25, 2013
comfortable rooms with a friendly staff

location, room and good staff
8
The stay was good. the location was very convenient and very easy to find public transportation. The staff was very friendly and helpful. the rooms were very clean and had adequate facilities. The lifts were very efficient so never had to wait for them and the marriage hall on the main floor is also very popular, Adequate parking was available so all in all a comfortable stay.
Randy K. Couples United States of America, October 24, 2013
ok stay, welcome to 5 star manila

internet, large room, centrally located
7.3
Ok stay, once you get passed the pushing at the checkin, they should really take checkins in the order they arrive and not let people push you out of the way! Never before in any other Asian country have I experienced this. Internet is strong and everyone knows where the hotel is located, breakfast was ok.
James T. Couples United States of America, October 24, 2013
affordable, close to mall & airport

luxurious room, attentive staff, close to Mall of Asia
9.3
comfortable and isolated from busy city streets, attentive staff, close to airport, fast check-in and out...
Geoffrey M. Solo travelers United Kingdom, October 23, 2013
Convenient for mall of Asia

Convenient location, nice room, good service
8
This hotel is only a short drive from the airport and also to the city centre. It is good quality in every respect and I particularly liked the heated pool. The meals were good if a bit expensive, but it is near the Mall of Asia where there are plenty of restaurants. Extra charge for staying after checkout I thought was a bit excessive .
David F. Couples United States of America, October 23, 2013
Brief

Nice staff, clean rooms near the biggest shopping mall in Asia
7.3
Was fine, but the quality of the buffet's has deteriorated from previous stays and they closed the Casino. I probably won't stay here again at a hotel closer to the new casino and airport.
Anthony K. Families with young children United States of America, October 23, 2013
Nice hotel

Nice friendly staff
7
Nice reception staff but did not like the bar they double charge me for drinks that I paid cash . I recommend people not to pay cash for drinks because if you do they will charge you when you check out To avoid this keep your receipt at the bar and never sign the receipt if you pay in cash.
Gene G. Couples Singapore, October 23, 2013
Hotel's perk is only the location

The only perk in the hotel is the location. Situated in just a minute to Mall of Asia. very convenient to go around.
6.3
The hotel is pretty run down, requires some renovation. The furnitures and place just seems old. The facade also needs some fresh coat of paint.
Haesoo J. Solo travelers South Korea, October 22, 2013
comfortable, friendly

Good location, Low price, shuttle to shopping and casino
9
Everything was good but swimming pool was in construction.
Daniel M. Solo travelers Philippines, October 21, 2013
Very comfortable

nice breakfast, friendly staffs, easy access to airport
9
The room is nice and comfortable and the access to the internet is fast. The variety of buffet breakfast is commendable and you get you money's worth. It is easy to get to the public transport system and there is a complimentary shuttle service to the nearby mall. So far, the beds are really comfortable for relaxation.

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Customer Reviews - Heritage Hotel, Manila

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