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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

based on
5492 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (5492)
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Crystal L. Families with young children Singapore, October 17, 2013
Not Bad

Location, Friendly & Accessability
7.3
Best enough for me to recommend the hotel to friends & family, although i must say the check in counter staff needs some leeway especially if you are with baby.
Brian U. Couples Australia, October 17, 2013
Very convenient location and friendly staff.

Location, staff friendly, restaurant facilities ok.
7.7
This was a very enjoyable stay, marred only by the dishonest behaviour of most of the taxi drivers encountered.
Jesse Q. Couples United States of America, October 17, 2013
Not a 5 Star hotel

None
4.7
This is advertised as a 5 star hotel on the Agoda site but it is clearly not. Rooms are clean but show wear, especially bathrooms. Prices charged for food are 5 star prices but are of 3 star quality. Front desk service is slow, internet equally slow and requires numerous log ins.
Riccardo M. Solo travelers Italy, October 16, 2013
perfect for travelers. near the airport

clean staff location
6.7
It was ok. the staff is very helpful and kind. the room is clean and the location is very near to the airport having to flight early moning
Holger S. Solo travelers Germany, October 16, 2013
a very bad and not recommendable hotel

nothing at all!
4
well, listed as 5 star hotel this hotel does not even deserve a 3 star ranking. this hotel has seen it best times 30 years ago, last time when rooms were renovated. everything is worn out, internet very slow in rooms, breakfast have dozens of people line up for some eggs. airport pick up wasn't there and early check in not available although both were ordered. no notice have been given prior about that two issues. checking out early because of the filthy rooms and rather loose the money then stay any longer at this hotel.
Janet F. Business travelers Singapore, October 16, 2013
Overall is good

Location, Staff, room are clean
8.3
Everything is good.
Richard R. Couples United States of America, October 15, 2013
Very, Very Nice!

Great Location, Large Menu Buffet, Relaxed Atmosphere
9.7
I stayed for five dys and four nights. My trip was for tourism but not the "night-life." Checkin/checkout was quick; Staff were very pleasant; The buffet items were delicous with many choices and plentiful; Very relazed atmosphere - family frindly. Heritage Hotel is centrally located and not far from the airport. The is a safe/lock box in room. And House keeping was excellent. It was not perfect (water pressure in shower, tub and toilet could use face-lift) BUT when I return to Manila, I will stay here again. Salamat!!!
Jonas D. Families with young children United States of America, October 14, 2013
Pleasant

Easy access with airport shuttle, Close to MOA and very nice employees.
7.7
It was pleasant aand relaxing. We enjoyed the gym. However, usnig the pool of the neigboring hotel was not ideal.
Richard S. Business travelers United States of America, October 14, 2013
Nice, clean, convenient hotel.

Proximity to airport, shopping malls, and restaurants.
8
Stay was pleasant. Staff was courteous and rooms were clean. The hotel is a little old but well kept. It was close to the airport and walking distance to the Mall of Asia.
Sandra M. Couples Sweden, October 14, 2013
Nice hotel, amazing dinner buffet, good service

Food, service and the bed
7.7

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Customer Reviews - Heritage Hotel, Manila

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