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Verified traveler reviews

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Very good

based on 6800 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

jaewon P.
South Korea
November 17, 2014
staying at Heritage hotel
good service, reasonable price, very close location to SMX

Wilhelm K.
November 16, 2014
enjoyable stay
good value for money, cloes to MRT and Mall of Asia
When we are in Manila we only stay in the Heritage Hotel; good value for money

Lance O.
United States
November 16, 2014
wonderful stay
great breakfast, clean rooms, great staff
Enjoyed my stay here. Felt safe. Staff was great. Close to shopping and amusement parks.

Murray M.
New Zealand
November 16, 2014
Overnight Stay
Staff, Location, Facilities
We were only staying overnight in between flights so did not have the opportunity to explore the hotel fully. Saying that I believe that for the price there are other options available as the hotel is showing it's age. Previously it used to have a casino in the basement but that has now been removed- no explanation given.

Melvyn J.
United Kingdom
November 15, 2014
Hotel needs refurbishment to preserve its heritage
Location, reception area, breakfast
The hotel is conveniently located on EDSA a short distance from the airport and Mall of Asia. The entrance and reception area is impressive with high ceiling, tiled floors and wrought ironwork. Breakfast is good. The restaurant is pleasantly decorated and there is a wide-ranging buffet catering for oriental and western tastes. The hotel is professionally-run; staff are well trained. Rooms are a good size, but that’s the best that can be said for them. The decor is plain and tired and the furniture is very basic for a hotel that claims to be 5 star. The bathroom fittings show their age despite the marble tops. I would rate the rooms no more than 3 star. The rooms and corridors above ground-level are in need of major refurbishment to recover the hotel’s potential.

vegan F.
United States
November 15, 2014
internet room, comfort and cleanliness and proffessional staff
Everything was excellent, and I will do it again next time I'm in the area, thank you

david C.
United Kingdom
November 15, 2014
old now but nice
location comfortabe and clean
i have stayed at this hotell for over 12 years on my trips to the philippines and it is a nice comfortable hotel while transiting through manila

John A.
November 13, 2014
Heritage hotel is a 5 star hotel
accesible to many attraction, affordable, good service, very clean
Heritage hotel is a very nice hotel , very clean, very good service , accesible

Elizabeth S.
November 13, 2014
A home a house perfect
Awesome,lovely and perfect
Good ots my second home.

Maria H.
United States
November 13, 2014
Heritage Hotel is one of the best hotel in Manila.
Good location, nice friendly staff and clean faciltiy.
My family and I enjoyed our stay in the Heritage Hotel. i would highly recomend this hotel who ever is visiting Manila.