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Very good 7.5
Based on 6798 reviews

Recent customer comments

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Very good



based on 6798 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

sylvia A.
Philippines
November 04, 2014
Accessible to shopping mall and airport
Just ok
Good

Ernesto F.
Mexico
November 04, 2014
Is by far the best hotel I have stayed in
food is great the stuff is very friendly and the location is great
My wife and I have stayed in many hotel around manila this is by far the best we have stayed in the only thing I didn't like about it is their pillows their a bit to soft for me but overall is a great hotel

SHARON H.
United Kingdom
November 03, 2014
Convenient to the airport.
Helpfull and polite staff. Business facilities. complimentary laundry.
We booked a business room on both occasions we stayed at the Heritage. The first room was better than the second. Business facilities were good including complimentary drinks and food between 6 and 8. Complimentary laundry was helpful. The hotel rooms are a little tired looking and could do with a face lift however the staff was very good and attentive. I booked a massage and this was a great disappointment with small rooms with stains on the ceilings and well used towels - would not use this facility again.

Geoffrey W.
Australia
November 03, 2014
Great place
Location, Clean comfratable room and good staff
Excallent

Ole J.
Norway
November 03, 2014
Good hotel, but rooms needs upgrade
Staff, close to airport, reception and bar area
It was a nice stay, but brekfast could be better. Wifi should be free the whole stay. Pool area looks old. Rooms needs upgrade. Dinner is expencive. Staff was very good.

Alma L.
Philippines
November 03, 2014
three days at heritage hotel
location, very near moa, short ride to the airport, available buffet restaurants nearby

gerardine K.
Philippines
November 03, 2014
like it so
location pool and suan
i love it so much. made go back on feb next year.

Byron G.
Philippines
November 03, 2014
Nice stay
Swimming pool, gym & food
Overall experience and stay was good.

Werner B.
Switzerland
November 02, 2014
Heritage Hotel
Ok

Frank M.
Australia
November 02, 2014
Location, Location, Location
Proximity to terminal 3, Shuttle to MOA, Security
I have stayed at this hotel over 12 times and the reasons are the same. Proximity to the international airport makes it idea for night time fly in to Manila and next morning fly out to the provences. The taxi trip from Heritage Hotel, to catch an early morning Cebu Pacific flight from Manila's terminal 3 was timed exactly 15 minutes and cost 150 peso. The free shuttle to the Mall of Asia which was introduced some years back takes about 15 minutes also. One problem I had before was the high cost of in house meals. The hotel now offers a 12% discount to meals taken by in house guests. The other issue is the ongoing failure of the card readers for the doors and elevator. This has not been addressed and I had to ask for 2 cards to be replaced on this occasion. It can be annoying stuck in the elevator with other guests trying to get a card reader to operate. However, I will continue to stop over at Heritage, and already am becoming known to some staff who are always friendly and helpful.