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Heritage Hotel

Roxas Boulevard corner EDSA, Pasay City, Pasay Airport Area, Manila, Philippines (Show on map)

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Area: Pasay Airport Area Number of Rooms: 450

Recent customer reviews

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Good

7.5

from 6336 reviews

Value for Money
7.2
Location
8.1
Staff Performance
7.5
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (6336)
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Yaakov H. Solo travelers Israel, May 19, 2014
very good hotel
10
the best hotel in manila
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Gerard M. Business travelers New Zealand, May 18, 2014
Disappointing. Staff turnover is an issue

Hotel car / drivers
5.7
Disappointing. I have stayed at the Heritage more than 20 times and yet there is little or no recognition of this fact. Its like staying for the first time. The systems seem to have no record of my loyalty / the fact that I am a very regular and long standing customer. The check in process is very slow and cumbersome and so is the check out process. There seems to have been a high staff turnover recently and the new staff are very poor. Overall a very unhappy and disappointing stay.
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Alfredo D. Couples Philippines, May 18, 2014
Nearly situated in shopping area and business

Near Moa, accessible, affordable
6
Ok but door man not helpful housekeeping very helpful
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Alfredo D. Business travelers Philippines, May 18, 2014
Centrally located airport malls fine dining

Affordable accessibilities centrally located
5.7
Fine good housekeeping friendly but need to renovate rooms quite old
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Haesung J. Business travelers South Korea, May 18, 2014
nice. good

amenities
6
nice and cool
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Paul D. Business travelers United Kingdom, May 17, 2014
Nice hotel centrally located

Rooms, staff performance, location
8
When i am in manila on business i always stay at this hotel, the location is good and easy to travel into the city or other areas. Staff are good, even though the hotel is getting a bit old now everything is still good. The one downside is paying for the internet, i cant understand how internet is not free as the rooms are not cheap. if you are on business you need internet. Overall a good stay, but they need to sort the internet issue out.
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Byron G. Couples Philippines, May 17, 2014
Nice hotel

Room comfort, nice swimming pool, good breakfast, and centrally located.
7.7
Overall the stay was good. The hotel room was comfortable. Hotel have nice swimming pool and gym facilities
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Christian S. Business travelers Germany, May 17, 2014
good business hotel at low price. work, sleep, go

price, location, security
7
air con was noisy, everything else as always in order
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Lorna D. Business travelers Philippines, May 16, 2014
Very Satisfied

Clean, Good Service, kind people & recommendable
8.3
Very satisfied and quite, good location for doing business in Manila
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Yudyanto Y. Business travelers Indonesia, May 16, 2014
It is always nice to be back after the 1st stay

Strategic location, Clean & Comfort stay
6
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Customer Reviews - Heritage Hotel, Manila

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