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Recent customer comments

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Very good



based on 6824 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

George M.
United States
August 11, 2016
Close to airport, pleasant staff, comfortable room
I enjoyed my brief stay at the Heritage which is an old hotel, but well kept and well managed. The staff was very polite and helpful. It is minutes from the airport, and in Manila this is a big plus, especially if one is in transit. The restaurant had very good food and the outdoor swimming pool was small but relaxing and big enough to get a bit of exercise.

Gemma A.
Australia
August 11, 2016
Fantastic
Great service and very good breakfast

Marrissa A.
Philippines
August 10, 2016
Just Okay
Nothing fancy really just okay

Marrissa A.
Philippines
August 10, 2016
Just Okay
Just Okay nothing fancy really

Marrissa A.
Philippines
August 10, 2016
Just Okay
Just okay nothing really fancy..Food choices in buffet not really good

Rolly A.
United Kingdom
August 09, 2016
Filipino service at its best!
Staff went over and beyond their call of duty. Special mention to manager on duty Alan and gym facilitator Francis. Will definitely be back for later stop over in Manila.

Renato M.
Philippines
August 08, 2016
Ok stay but used to be better
We had checked in to this hotel for a few times already as it is a convenient hotel for a night prior to our flight. The last time was 2 years ago as we tried other hotels. Their rooms used to be better. It is still ok but would need to be renovated within 2 years.

SARAH P.
Philippines
August 02, 2016
pleasantly beautiful hotel
we stayed here right after our marathon and they allowed us to check-in earlier, its very accommodating for them to do that coz we just have a soar feet and aching body from the run and a warm shower and soft bed is what your body is crying out! That's 5star for them. some of the room facility are outdated and needs improvement, like in their comfort room which doesn't have bidet in it (i think this is necessary in all 5star hotels now). besides that i could say nothing else bad about the hotel, coz the food is fantastic (wide variety of breakfast), the beddings are soft and smells nice, the location is perfect (near MOA and food stores), accessibility is perfect, parking is great too.... oh another thing.... going to their pool from your room is like a maze hehehe surprise, surprise! but we have a great time in it though hahaha. over-all i am a satisfied customer. cudos!

Rodell B.
Philippines
August 01, 2016
Very nice hotel with courteous staff
Very good and clean hotel with very efficient staff.. Highly recommended..

Les R.
Canada
July 31, 2016
Good palce - convenient to airprot
I usually stay here at least before I fly out the next day. Convenient to airport. Nice place. Decent breakfast.