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Recent customer comments

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Very good

based on 6821 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 7.0

Rolly A.
United Kingdom
August 09, 2016
Filipino service at its best!
Staff went over and beyond their call of duty. Special mention to manager on duty Alan and gym facilitator Francis. Will definitely be back for later stop over in Manila.

Renato M.
August 08, 2016
Ok stay but used to be better
We had checked in to this hotel for a few times already as it is a convenient hotel for a night prior to our flight. The last time was 2 years ago as we tried other hotels. Their rooms used to be better. It is still ok but would need to be renovated within 2 years.

August 02, 2016
pleasantly beautiful hotel
we stayed here right after our marathon and they allowed us to check-in earlier, its very accommodating for them to do that coz we just have a soar feet and aching body from the run and a warm shower and soft bed is what your body is crying out! That's 5star for them. some of the room facility are outdated and needs improvement, like in their comfort room which doesn't have bidet in it (i think this is necessary in all 5star hotels now). besides that i could say nothing else bad about the hotel, coz the food is fantastic (wide variety of breakfast), the beddings are soft and smells nice, the location is perfect (near MOA and food stores), accessibility is perfect, parking is great too.... oh another thing.... going to their pool from your room is like a maze hehehe surprise, surprise! but we have a great time in it though hahaha. over-all i am a satisfied customer. cudos!

Rodell B.
August 01, 2016
Very nice hotel with courteous staff
Very good and clean hotel with very efficient staff.. Highly recommended..

Les R.
July 31, 2016
Good palce - convenient to airprot
I usually stay here at least before I fly out the next day. Convenient to airport. Nice place. Decent breakfast.

Sharon G.
July 27, 2016

Sharon G.
July 27, 2016
Good location
Good location

Jongjin J.
South Korea
July 26, 2016
Good staying
I pretty stayed in heratage hotel with my daugter. thanks a lot. It's near the MOA. and then nearer the pasay terminal.

Wilhelmina C.
July 24, 2016
Overnight stay prior to my flight
I usually stay at Heritage hotel prior to my flight. Other than the hotel is near the airport, staff are courteous and food selection during breakfast is great. I was even allowed to use wifi to manage my booking even after I have checked out. Will definitely come back and invite friends to stay with me.

Brian G.
July 22, 2016
Great staff, good service, rooms getting very rundown, not really worth the price.