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Heritance Tea Factory

Kandapala, Kandapola, Nuwara Eliya, Sri Lanka (Show on map)

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Formerly : Tea Factory Hotel
Heritance Tea Factory Nuwara Eliya - Premium Room Heritance Tea Factory Nuwara Eliya - Exterior View Heritance Tea Factory Nuwara Eliya - Hethersett Bar Heritance Tea Factory Nuwara Eliya - Kenmare Restaurant Heritance Tea Factory Nuwara Eliya - Tea Bar Heritance Tea Factory Nuwara Eliya - Tea Bar Furnace Heritance Tea Factory Nuwara Eliya - Lobby Heritance Tea Factory Nuwara Eliya - Spa Entrance Heritance Tea Factory Nuwara Eliya - Spa Heritance Tea Factory Nuwara Eliya - Garden Bench on the Clouds Heritance Tea Factory Nuwara Eliya - Bird Watching Heritance Tea Factory Nuwara Eliya - Tea Estates Heritance Tea Factory Nuwara Eliya - Horton Plains Heritance Tea Factory Nuwara Eliya - Surroundings Heritance Tea Factory Nuwara Eliya - Tea plucking Heritance Tea Factory Nuwara Eliya - Superior Room
Heritance Tea Factory Nuwara Eliya - Superior Room Heritance Tea Factory Nuwara Eliya - Restaurant Heritance Tea Factory Nuwara Eliya - Superior Room Heritance Tea Factory Nuwara Eliya - Hotel View Heritance Tea Factory Nuwara Eliya - Interior Heritance Tea Factory Nuwara Eliya - Superior Room Heritance Tea Factory Nuwara Eliya - Pub/Lounge Heritance Tea Factory Nuwara Eliya - Superior Bathroom Heritance Tea Factory Nuwara Eliya - Superior Bathroom
Area: Kandapola Number of Rooms: 57
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 338 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.6
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.6
Food/Dining
8.3
All reviews (338)
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Muhammad I. Families with young children Saudi Arabia, July 24, 2015
Nuwara Elia Trip

cleanliness comfort interior hospitality
9
Great and Romantic
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Jin J. Families with young children China, July 14, 2015
Excellent

Food, Nice Staff and the Environment
10
very good!
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Marlene S. Families with older children France, July 6, 2015
Very nice for short stays

The building, the service, the activities
9.3
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Balasubramaniam V. Couples India, June 30, 2015
Superb location, staff attitude, vegetarian food

Creative insides, room view, staff attitude at reception and restaurant, personal care made this trip memorable. Thnx prasanna, subhash, shanmugam, nalendran, mohanraj and muthu for your hospitality.
10
Excellent as we had been there to celebrate our Ruby wedding anniversary. Every minute here was relaxing. Room view was great. The staff showed their readiness to help and care all time. Building is the most creative wonder, particularly when we view the old factory building pics in mini tea factory. Veg food was matching Indian standard. There was good spread in the buffet. Upma, idiyappam and putting were great. Very relaxing period of two days. Prasanna at reception took care to pack a bottle of water and some sweets for our way. One point to take care was that water pressure in the health faucet and shower was low all the time.overall it is a visit we can remember and cherish. Jayanti at the tea factory explained the process well. Don't miss the garden next to tea factory.
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Christoph S. Families with older children Germany, June 15, 2015
In the middle of tea fields

location, location, location
9
Heritance Tea Factory is a nice, quiet hotel in the middle of nowhere with beautiful views of the surrounding hills and tea plantations. Friendly and helpful staff. Beautiful terrace for afternoon tea. Very nice curry dishes on the a-la-carte menu, which we definitely preferred to the buffet.
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Bryce B. Couples United Kingdom, June 9, 2015
Beautiful

Character of hotel, location in tea plantation and the room.
9
Excellent the only improvement would be better quality food.
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Kim B. Couples United Kingdom, May 28, 2015
good quality hotel

unique, quality staff helpfulness
9.7
very comfortable, helpful and friendly staff
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Chitipiralla M. Families with young children India, May 25, 2015
Good

Climate , view and ambience
10
Nice
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Kristin P. Solo travelers Canada, May 24, 2015
Fabulous experience in the middle of tea fields

History, service, views
8.7
What a fabulous place. It's definitely off the beaten track, 30 minutes from Nuwara Eliya, down small twisty-turny roads through tea plantations. It's a heritage hotel/ex-factory, so definitely old bones, but beautifully refinished and restored in the lobby and main level. The rooms are dated and were the low-light of the stay; try to get on the side of the front/entrance for a better view as I had the backside overlooking staff quarters and small buildings. The setting is magnificent, totally romantic, nostalgic, you feel like you're stepping back in time. As with all other places in Sri Lanka during my stay, I'd recommend NOT going on a weekend as the families and loud children detracted from any possible relaxation. The spa is fantastic; the ladies are from Bali and the full body massage/facial combo was incredible. Recommend against eating in the dining room - they only offer buffet for both dinner and breakfast, which I am not a fan of. There are many tables, it feels more like a cafeteria, and again, running/screaming children. HIGHLY RECOMMEND dinner in the train car outside and adjacent to the restaurant. It's *amazing*. While pricey at $75 per person, it's a quality 6 course meal in an intimate dinner setting with only 5 tables, literally in an old train car that transported tea. The waiter has worked there since it opened around 15 years ago and he's hilarious - he rocks the train car as he takes your order, blows a whistle when you get on board, etc. It's a lot of fun. Food was very good too. Pricey, but treat yourself. Service was very good, they give you a fantastic tea and handful of spices on arrival - plus a welcome turmeric blessing on your forehead - and I did the "pluck your own tea" tour for 30 minutes which includes a tour of the small tea factory which is very interesting. The woman working there, again for 10+ years, is very good and knowledgeable.
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Abdullah A. Couples Saudi Arabia, May 22, 2015
its normal hotel

view.
3.7
Ok. Dont trust the site recomend and people reviw.there is no 5 hotel in srilanka. I give this hotel 3 stars. The room floor its wood u can hear people voice and there walk steps. Its noisey. The road diffcult and long from the city. And not comfort. I dont recommend expensive for nothing. In srilanka the price in the view not in the quilaty.
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Heritance Tea Factory Nuwara Eliya - Exterior View Heritance Tea Factory Nuwara Eliya - Premium RoomHeritance Tea Factory Nuwara Eliya - Exterior ViewHeritance Tea Factory Nuwara Eliya - Hethersett BarHeritance Tea Factory Nuwara Eliya - Kenmare RestaurantHeritance Tea Factory Nuwara Eliya - Tea BarHeritance Tea Factory Nuwara Eliya - Tea Bar FurnaceHeritance Tea Factory Nuwara Eliya - Lobby Heritance Tea Factory Nuwara Eliya - Spa Entrance Heritance Tea Factory Nuwara Eliya - SpaHeritance Tea Factory Nuwara Eliya - Garden Bench on the CloudsHeritance Tea Factory Nuwara Eliya - Bird WatchingHeritance Tea Factory Nuwara Eliya - Tea EstatesHeritance Tea Factory Nuwara Eliya - Horton PlainsHeritance Tea Factory Nuwara Eliya - SurroundingsHeritance Tea Factory Nuwara Eliya - Tea pluckingHeritance Tea Factory Nuwara Eliya - Superior RoomHeritance Tea Factory Nuwara Eliya - Superior RoomHeritance Tea Factory Nuwara Eliya - RestaurantHeritance Tea Factory Nuwara Eliya - Superior RoomHeritance Tea Factory Nuwara Eliya - Hotel ViewHeritance Tea Factory Nuwara Eliya - InteriorHeritance Tea Factory Nuwara Eliya - Superior RoomHeritance Tea Factory Nuwara Eliya - Pub/LoungeHeritance Tea Factory Nuwara Eliya - Superior BathroomHeritance Tea Factory Nuwara Eliya - Superior Bathroom


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