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People love this hotel for:
    Nearest transport:
  • Medan Train Station (1.1 Km / 14 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (22.8 Km)
    Customer comments:
  • "Convenient central location", "Cooperative staff", "Excellent location"
    Top attractions in the area:
  • Pasar Buah Berastagi (0.1 Km / 2 min walk)
  • Tjong A Fie Mansion (0.3 Km / 4 min walk)
  • Tip Top Restaurant (0.4 Km / 5 min walk)
  • Tirtanadi Water Tower (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Hermes Palace Hotel Medan – Managed by Bencoolen

Jalan Pemuda No.22, Medan City Center, Medan, Indonesia 20151 (Show on map)

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" service- food the inform if don't it. 2.maintance..."

harlina, Malaysia October 05, 2015

Features of Hermes Palace Hotel Medan – Managed by Bencoolen

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • massage


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

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Hotel Description
This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional...see more This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional services to all who visit Medan. Hermes Palace Hotel Medan – Managed by Bencoolen boasts stylish and spacious guestrooms in addition to professional catering services. Business travelers may utilize their convenience room and business center. Guests must try out the Sirocco Moonlight Bistro & Golden Dragon Restaurant which serves a full menu of exquisite Chinese cuisine, crafted by some of Hong Kong’s top chefs. Hermes Palace Hotel Medan – Managed by Bencoolen is surely an ideal resting spot for travelers visiting Medan.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (468)

Business travelers (167)

Couples (102)

Solo travelers (84)

Families with young children (41)

Families with older children (41)

Groups (33)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (468)
Sort by:
harlina M. Business travelers
Malaysia, October 06, 2015
nice n pleasant stay but non friendly front desk service- food the inform if don't it. 2.maintance try their best to settle things.3.the doorbell person so friendly
Love the stay..only the front desk persons very playful while attend to guest..and no manner talking about personal things to each other..without thinking about guest have to listen to their nonsense. Other personal service,the house keeper and the maintenance were fine..good
fajar B. Business travelers
Indonesia, October 05, 2015

Natalia T. Groups
Indonesia, September 23, 2015
Value for money

Location, cheap, clean
Ajeeth J. Couples
India, August 24, 2015
Poor communications skills staffs

Morning Breakfast was good, Room no smily,
Your service really i good.
wiryandi W. Couples
Indonesia, July 28, 2015
great view

good location, great breakfast, comfy room
the hotel near to malls and a lot of food stall at surrounding, very comfy room, nice bed and spacious.
Muhammad U. Groups
Indonesia, July 21, 2015

Nice comfort cozy
elisabeth S. Families with young children
Indonesia, September 21, 2015
Good location, clean room, nice staff

1. Price is good, 2. room is clean, 3. location is great.
Good and nice stay.
Ary W. Business travelers
Indonesia, June 16, 2015
Standard hotel

Comfort, staff performance, cleanliness
Good for business traveler, but the location is not so great
Ahmad A. Couples
Malaysia, May 27, 2015
Room is smelly
Just a stay
Tri O. Couples
Indonesia, May 18, 2015
Strategically located

Location, price, dining room
We are satisfied to choose to stay at Hermes. The location was unbeatable, we reached many must visit spots just by foot. The room was great with city view. The breakfast quite OK but can be improved. Easy for us to recommend this hotel to friends.

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