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Hermes Palace Hotel Medan – Managed by Bencoolen

Jalan Pemuda No.22, Medan City Center, Medan, Indonesia 20151 (Show on map)

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Good 7.4
based on 458 reviews

"good location, great breakfast, comfy room..."

  • Wiryandi, Indonesia
  • July 24, 2015
  • Area: Medan City Center
  • Rooms : 106
  • Free Wi-Fi

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Room Types
Standard Twin
Junior Suite
Junior Suite


When would you like to stay at this hotel?

Features of Hermes Palace Hotel Medan – Managed by Bencoolen

24-hour front desk

24-hour room service

airport transfer


business center

car park

coffee shop



express check-in/check-out

family room

laundry service

luggage storage

meeting facilities



room service

safety deposit boxes

shared lounge/TV area

smoking area


Sports and Recreation

fitness center



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Mandarin)





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Sale ends soon!

This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional services to all who visit Medan. Hermes Palace Hotel Medan – Managed by Bencoolen boasts stylish and spacious guestrooms in addition to professional catering services. Business travelers may utilize their convenience room and business center. Guests must try out the Sirocco Moonlight Bistro & Golden Dragon Restaurant which serves a full menu of exquisite Chinese cuisine, crafted by some of Hong Kong’s top chefs. Hermes Palace Hotel Medan – Managed by Bencoolen is surely an ideal resting spot for travelers visiting Medan. This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s)
Stay for free if using existing bedding.

Guests over 4 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From

Check-Out Until

Distance from City Center
1 km

Distance to Airport
3 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 458 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (458)
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Wiryandi W. Couples Indonesia, July 24, 2015
great view

good location, great breakfast, comfy room
the hotel near to malls and a lot of food stall at surrounding, very comfy room, nice bed and spacious.
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Muhammad F. Groups Indonesia, July 20, 2015

Nice comfort cozy
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Ary W. Business travelers Indonesia, June 1, 2015
Standard hotel

Comfort, staff performance, cleanliness
Good for business traveler, but the location is not so great
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Ahmad J. Couples Malaysia, May 26, 2015
Room is smelly
Just a stay
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Tri O. Couples Indonesia, May 17, 2015
Strategically located

Location, price, dining room
We are satisfied to choose to stay at Hermes. The location was unbeatable, we reached many must visit spots just by foot. The room was great with city view. The breakfast quite OK but can be improved. Easy for us to recommend this hotel to friends.
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Rosli A. Solo travelers Malaysia, May 9, 2015
good location hotel

clean, walking distance to pajak ikan market, nasi padang restorant infront the hotel
I got no window room , coffee maker is out of order , the room is small.
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Siew P. Families with older children Malaysia, May 4, 2015
Great hotel, nice and clean room. value for money

Clean and good location. Value for money
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Nila T. Couples Indonesia, April 21, 2015
Bad Soundproof

Good hotel, Good location, Friendly staff
Overall, this hotel was good and the staffs were friendly. If you are going to stay at Hermes Hotel, please book for lower floor unless you are OK with the noises from fitness center and Sirocco Moonlight Bistro at top floor which happened every evening until night during my stays.
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Sukamdi N. Couples Indonesia, April 6, 2015
The bath room is very smelly from the drain below.

Close to chinese hawker centre, resataurants and railway station.
Hotel Maitainance is poor.
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Alvinna A. Families with older children Singapore, December 22, 2014
An 'ok' place

The room was comfortable, breakfast was satiating and i cant quite think of a 3rd one.
Ok. I could get my night's rest. But, the location is truly out of place. They kinda provided a shuttle service to an obscure mall but that's only available when the hotel vehicle is not in use. When it's in used, like what happened to us, u get thrown there and made tp find your own way back. Thats shuttle service to them.
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Customers like this hotel for:
Nearest transport:
  • Medan Train Station (1.1 Km / 14 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Kuala Namu International Airport (22.8 Km)
Customer comments:
  • "Convenient central location" , "Cooperative staff" , "Excellent location"
Top attractions in the area:
  • Pasar Buah Berastagi (0.1 Km / 2 min walk)
  • Tjong A Fie Mansion (0.3 Km / 4 min walk)
  • Tip Top Restaurant (0.4 Km / 5 min walk)
  • Tirtanadi Water Tower (0.4 Km / 5 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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