Hermes Palace Hotel Medan – Managed by Bencoolen

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia 20151 - Show map

Very good 7.3
Based on 515 reviews

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Best deals for your dates:
August 26, 2016 - August 28, 2016 | 2 nights
The space What's included Capacity Price per night Rooms

About Hermes Palace Hotel Medan – Managed by Bencoolen


This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional services to all who visit Medan. Hermes Palace Hotel Medan – Managed by Bencoolen boasts stylish and spacious guestrooms in addition to professional catering services. Business travelers may utilize their convenience room and business center. Guests must try out the Sirocco Moonlight Bistro & Golden Dragon Restaurant which serves a full menu of exquisite Chinese cuisine, crafted by some of Hong Kong’s top chefs. Hermes Palace Hotel Medan – Managed by Bencoolen is surely an ideal resting spot for travelers visiting Medan.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer

Fitness & recreation

  • Fitness center
  • Massage(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00PM
Check-Out Until: 12:00PM
Distance from City Center: 1 km
Distance to Airport: 3 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 09
Number of Restaurants: 2
Number of Rooms : 106
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2010
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.1
  • Location 7.8
  • Room Comfort/Standard 7.6
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 6.4
Sort by

Tat Y. from Singapore
Solo travelers
Stayed 5 nights in August 2016
Value for Money
Cannot expect more for the price paid.
Reviewed August 21, 2016

Lye L. from Malaysia
Business travelers
Stayed 3 nights in August 2016
Last min book due to festival in Medan, which I still can get better price. Hotel Room are like 3 star & location have some distance. Others are good!
Reviewed August 15, 2016

Anthony L. from Australia
Stayed one night in July 2016
Good food - no need to pay for upgraded room
Room had no rest for luggage, carpet was stained. I paid for upgraded room as Agoda said needed to so that had in room WiFi but all rooms have that. Food was good with locals eating there. Breakfast was good.
Reviewed August 01, 2016

Muslihuddin M. from Malaysia
Solo travelers
Stayed 2 nights in July 2016
Just nice for my solo travelling. Lack swimming pool only..
Reviewed July 27, 2016

alex K. from Indonesia
Stayed one night in July 2016
Good hotel
Great located. Easy to find food. Room a little bit unspacious.
Reviewed July 14, 2016

leonardo S. from Indonesia
Families with older children
Stayed 2 nights in May 2016
good location, old building,
nice location in the center of the city, other than that everything else is just so-so
Reviewed May 30, 2016

Chandra T. from Indonesia
Stayed 2 nights in May 2016
a nice hotel nearby the famous Selat panjang
the hotel facilities were good. Those who loves non halal can reach Selat panjang by 10 mnts walking
Reviewed May 21, 2016

Hazizi H. from Malaysia
Stayed 2 nights in April 2016
Good breakfast
Good location
Reviewed May 05, 2016

Aris L. from Indonesia
Business travelers
Stayed 3 nights in February 2016
Great Experience Staying at this hotel
I was impressed by the hospitality of the staff and the cleanliness of the room. Unfortunately, the wifi cannot be used, even i had entered the password given by the receptionist.
Reviewed April 21, 2016

Peng K. from Malaysia
Business travelers
Stayed 2 nights in February 2016
Good location, cheap price
Reasonable hotel with good price. The only thing that I do not like is they do not give you additional room access card.
Reviewed March 30, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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