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Customers like this hotel for:
    Nearest transport:
  • Medan Train Station (1.1 Km / 14 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Kuala Namu International Airport (22.8 Km)
    Customer comments:
  • "Convenient central location", "Cooperative staff", "Excellent location"
    Top attractions in the area:
  • Pasar Buah Berastagi (0.1 Km / 2 min walk)
  • Tjong A Fie Mansion (0.3 Km / 4 min walk)
  • Tip Top Restaurant (0.4 Km / 5 min walk)
  • Tirtanadi Water Tower (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Hermes Palace Hotel Medan – Managed by Bencoolen

Jalan Pemuda No.22, Medan City Center, Medan, Indonesia 20151 (Show on map)

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Good 7.4 based on 455 reviews

"Comfort, staff performance,..."

Ary, Indonesia June 01, 2015
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Not included in room price: Hotel tax 10%
July 04, 2015 - July 06, 2015 | 2 nights
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Superior
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USD 0 30.91
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Superior
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USD 0 87.02
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Deluxe
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USD 0 35.19
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Deluxe
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USD 0 95.12
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Junior suite
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USD 0 53.54
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Junior suite
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USD 0 144.70
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Features of Hermes Palace Hotel Medan – Managed by Bencoolen

Hotel Facilities
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • smoking area
  • tours

Sports and Recreation
  • fitness center
  • massage

Internet
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking
  • car park
  • valet parking

Languages Spoken
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

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Hotel Description
This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional...see more This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional services to all who visit Medan. Hermes Palace Hotel Medan – Managed by Bencoolen boasts stylish and spacious guestrooms in addition to professional catering services. Business travelers may utilize their convenience room and business center. Guests must try out the Sirocco Moonlight Bistro & Golden Dragon Restaurant which serves a full menu of exquisite Chinese cuisine, crafted by some of Hong Kong’s top chefs. Hermes Palace Hotel Medan – Managed by Bencoolen is surely an ideal resting spot for travelers visiting Medan.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type

All reviews (455)

Couple (99)

Solo Traveler (84)

Business Traveler (164)

Family with young children (39)

Family with older children (40)

Other (29)

Good
7.5
based on
455 reviews
Value for Money
7.5
Location
7.9
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews ( 455 )
Sort by:
Ary W. Business travelers
Indonesia, June 01, 2015
Standard hotel

Comfort, staff performance, cleanliness
6.7
Good for business traveler, but the location is not so great
Ahmad A. Couples
Malaysia, May 26, 2015
Room is smelly
4.3
Just a stay
Tri O. Couples
Indonesia, May 17, 2015
Strategically located

Location, price, dining room
7.7
We are satisfied to choose to stay at Hermes. The location was unbeatable, we reached many must visit spots just by foot. The room was great with city view. The breakfast quite OK but can be improved. Easy for us to recommend this hotel to friends.
Rosli R. Solo travelers
Malaysia, May 09, 2015
good location hotel

clean, walking distance to pajak ikan market, nasi padang restorant infront the hotel
7.3
I got no window room , coffee maker is out of order , the room is small.
SIEW D. Families with older children
Malaysia, May 04, 2015
Great hotel, nice and clean room. value for money

Clean and good location. Value for money
7.7
NILA T. Couples
Indonesia, April 21, 2015
Bad Soundproof

Good hotel, Good location, Friendly staff
7
Overall, this hotel was good and the staffs were friendly. If you are going to stay at Hermes Hotel, please book for lower floor unless you are OK with the noises from fitness center and Sirocco Moonlight Bistro at top floor which happened every evening until night during my stays.
Sukamdi N. Couples
Indonesia, April 06, 2015
The bath room is very smelly from the drain below.

Close to chinese hawker centre, resataurants and railway station.
5
Hotel Maitainance is poor.
Alvinna A. Families with older children
Singapore, December 22, 2014
An 'ok' place

The room was comfortable, breakfast was satiating and i cant quite think of a 3rd one.
5.7
Ok. I could get my night's rest. But, the location is truly out of place. They kinda provided a shuttle service to an obscure mall but that's only available when the hotel vehicle is not in use. When it's in used, like what happened to us, u get thrown there and made tp find your own way back. Thats shuttle service to them.
Syazwan Z. Groups
Malaysia, December 16, 2014
“realy lovely”

“Perfect location”
6
“Spectacular views and always a wonderful welcome”
Yessy P. Families with older children
Indonesia, December 10, 2014
Nice hotel with good and friendly staff

The room, roof top and friendly staff
8
Its a good nice and comfortable stay in this hotel, near to central attraction in Medan the room is spacious and the staff is friendly. I will for sure stay again in this hotel

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