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1029 समीक्षाओं में से
  • होटल की स्थिति/साफ-सफाई 8.9
  • सुविधाएं 8.8
  • स्थान: 8.8
  • कमरे में आराम/मानक 9.0
  • स्टाफ का प्रदर्शन 8.9
  • पैसे का मूल्य 8.7
  • खाना/भोजन 8.2

6.3 Chris E.
United States of America
14 अक्तूबर 2014
Would stay here again!!!!
1) The architecture of the building & 2) the landscaping was nice & well kept. There is no number 3...
The rooms were okay however, there was algae & mold growing in our Executive Suite. Mosquitoes were abundant the entire 13 days we were there, regardless of the fogging that was performed. Not even the rainy season as yet. The pool also had a lot of algae between the tiles were the grout lines are. The scum gutters were full of filthy slim (Algae) growing on the plastic grates. The restaurant is nowhere near international quality, it shows in their breakfast presentation or lack their of. They are in desperate need of a European Chef/manager. All in all, I would never stay there again after staying at truly Five Star hotels such as the Shangri-La and Sheraton in Surabaya. I would not give this hotel 4 stars even, it rates 3 stars in my book and I have stayed at over 50 different hotels in Indonesia so, I know what I am talking about. Majapahit, please hire a new General Manager as soon as possible or become the local hotel they you seem to be now.

9 Ahmad O.
Malaysia
20 जनवरी 2016
Back to the colonial times
F&B, Room and Staff
Overall, i give it 5 star, everything is good. They even upgraded my room. Price wise a bit on the hi side but that is what u have to pay for quality. I will surely lodge here again when in Surabaya.

9.3 Antony L.
Indonesia
16 अक्तूबर 2014
The best heritage colonial hotel in Surabaya
Location, Value for Money, Room
Stayed one night here and the experience was totally remarkable.

9.7 Greg W.
New Zealand
11 अक्तूबर 2014
The best hotel (character) in Surabaya by far...
Colonial historic architecturally designed htel, friendly staff great restaurant and excelent room
I am a regular customer of the Majapahit Hotel. I'd only ever stay here when in Surabaya. Its colonial charm is very relaxing with its gardens. Great for an evening drink after work in the garden. Staff are always friendly and attentive and not officious like most 4/5 star hotels, who simply don't personalise their service. The room is spacious and well appointed. The walk through suite is excellent for entertaining. A very nice room

9.3 Monique C.
Belgium
10 अक्तूबर 2014
Very nice hotel with beautiful architecture
Full of charm, lovely place, good food

9.7 Paul T.
Australia
20 अक्तूबर 2014
Charming and historic hotel
Ambience, staff service and location.

7 cheng K.
Singapore
07 अक्तूबर 2014
to improve tv cabinet
service, enviroment &breakfast
Good, my wife enjoy the stay .

9.3 Shinta M.
Indonesia
08 अक्तूबर 2014
Amazing
Location, Cleanliness, Heritage
Very good experience at Hotel Majapahit Surabaya. Good value for 5* Hotel. Heritage Hotel. Perfect location at very center of Surabaya. Will come back again

8.7 Richard G.
Australia
06 अक्तूबर 2014
Lovely..... Again
The welcome and reception staff were excellent. The rooms were once again large and comfortable with beautiful 'old world' charm. We have never been disappointed with the quality & diversity of' food.
This was our 6th stay at this delightful hotel. It makes for a wonderful romantic getaway. The quality of the rooms and service is excellent. The rooms are large with a separate lounge area & a wonderful full sized bathroom. The tap-ware adds an extra touch of class. The beds and pillows are superb too. The only criticisms from our stay was the smell in the toilet, a rather unpleasant smell of old personal hygiene products. As this was the first time we have come across this problem in 6 stays, we presume it is limited to room 110. I hope the management will attend to this odor ASAP. This problem hasn't happened on previous stays and was more an annoyance rather than spoiling an otherwise lovely stay. The pool area would benefit from some more shading as Surabaya has such a hot climate. Will we return again? The answer is definitely yes.

10 Helen K.
New Zealand
04 अक्तूबर 2014
Beautiful ambience, spacious rooms.
Ambience, history, comfortable bed
A wonderful experience which everyone must try at least once in their lives. Something unique , gaining the old time colonial days in refreshed rooms .