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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, फुकेत, थाईलैंड (मानचित्र दिखायें)

अभी बुक करें!

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क्षेत्र Patong कमरों की संख्या: 600
मुफ़्त वाईफ़ाई

हाल की ग्राहक समीक्षाएँ

यात्री प्रकार चुनें

 

बहुत अच्छा
पैसे का मूल्य
7.6
स्थान:
8.4
स्टाफ का प्रदर्शन
7.6
होटल की स्थिति/साफ-सफाई
7.9
कमरे में आराम/मानक
7.9
खाना/भोजन
7.7
सभी समीक्षाएँ (703)
इसके द्वारा सॉर्ट करें:
Ivana A. युवा बच्चों वाले परिवार Indonesia, 22 जुलाई 2015
Average hotel

size of the room
5.3
I stayed at Phuket Graceland for 5 nights. In general, we were not very happy with the hotel and the service. the room is old and not well maintained. The service was very disappointing, the staff was not helpful and unfriendly. The housekeeping service cleaned up our room everyday but they never refill the complimentary coffee and tea as well as the pool towel. Sometimes they also forgot to refill the complimentary water. One evening, it was raining cat and dog and we just reached the hotel and need to walk into our room. I went to the front desk, trying to borrow an umbrella. The staff insisted that the hotel already provides umbrella in the room. I totally understand that there are 2 umbrellas in the room, but the problem is we need the umbrella to walk into the room. I told her that I will return it in 5 mins once I sent off my family, which includes toddler. She kept refusing. Giving up, we ran into our room and wet all over. Location wise, it was in the end road of patong beach, so it was not very crowded but a bit far from restaurants. they offer big breakfast but no quality control. It’s definitely not a five star hotel.
Razi A. युवा बच्चों वाले परिवार Kuwait, 20 जुलाई 2015
Nice hotel just far from center

Swimming pool , breakfast , big room
9
It was very good experience stay and good if you take pool accece room and have halal resturant for breakfast , I enjoy with this hotel , one think is far from center you need taxi or tuck tuck to go and back to hotel .
Khalijah K. युवा बच्चों वाले परिवार Indonesia, 20 जुलाई 2015
Its quite good atmosphere.

Life music, hospitality, courtesy
6.3
Satisfied, great environment, good for children to stay
Elvan E. युगल Indonesia, 17 जुलाई 2015
great place..strategic area

clean, nice food and comfy bed
8.3
Low K. बड़े बच्चों वाले परिवार Malaysia, 17 जुलाई 2015
Clean

Clean room, facilities and near to beach
7
Jay N. बड़े बच्चों वाले परिवार South Africa, 17 जुलाई 2015
A Beautiful Hotel that is not well maintained

Breakfast was good, Pools were great and the location was good
5.7
The hotel is a great, but not well maintained. The lift we used was smelly and the room was not properly cleaned. The reception staff are not flexibly at all, they put us in a room close to the hotel security that started blowing his whistle early in the morning, and the beds were very floppy. My son spilt his drink at the restaurant that served the complimentary drink and the staff saw it and refused to assist with mopping up mess. Shocking service for a 5 star.
Aaron T. युवा बच्चों वाले परिवार United States of America, 13 जुलाई 2015
DO NOT BOOK HERE

POOL
2
This is the worst place I have stayed in Thailand. They advertise WiFi which does not work, they spent 3 hours in my room trying to fix it, then told by the manager, you don't pay for wifi it is free, so if it not work not matter. Reception staff is rude. Wanted a cousin to come meet the kids, required to pay hotel 1000 baht so they could come on property. Cannot bring ANY outside food and drink on property. WORST PLACE!!!
Philip C. युवा बच्चों वाले परिवार Ireland, 12 जुलाई 2015
Avoid This Hotel

Phuket Graceland Resort & Spa
3.7
- Air conditioning leaked - Cable TV Only worked 2 out 5 days and when I complained they told me I wasn't charged for these services (does that make it acceptable?) Wifi worked 1 day - Front - Swimming pool dirty with cigarette butts and other items floating around. - Staff not so friendly. This hotel needs to be closed and given a major overhaul.. Would NOT recommend this hotel to anyone
Frans D. युगल Netherlands, 11 जुलाई 2015
Unpleasant manager

Location
5.3
David S. युगल United Kingdom, 09 जुलाई 2015
Graceland hotel just ok

Great location, nice lay out and pools
7
Our stay was ok until one of the beach bags we had bought left dye on the duvet cover. Then low and behold the staff became hostile and tried to screw us £50 for damages total scam!! after this all the smiles seemed quite false..... Nice location and value for money however the hotel needs a little more attention to general condition broken fixtures and bedding furniture left in corridors etc. I wouldn't book breakfast as the dining Hall was like feeding time at the zoo and we decided to eat out most days.

अभी बुक करें!

जल्दी करें- सीमित उपलब्धता!

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