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होटल जानकारी पर वापस

उत्कृष्ट 8.2
2734 समीक्षा पर आधारित

हाल ही की ग्राहक टिप्पणियाँ

यात्री प्रकार चुनें
उत्कृष्ट



2734 समीक्षाओं में से
  • होटल की स्थिति/साफ-सफाई 8.7
  • सुविधाएं 7.2
  • स्थान: 8.6
  • कमरे में आराम/मानक 8.4
  • स्टाफ का प्रदर्शन 8.3
  • पैसे का मूल्य 8.0
  • खाना/भोजन 7.4

TECK T.
मलेशिया
15 अक्तूबर 2015
hotel in town central
clean, location and new

jeff C.
मलेशिया
15 अक्तूबर 2015
Pullman Kuching for the second time
Location, variety of services provided, room comfort
Pleasant as previous stay.

Diana S.
मलेशिया
09 अक्तूबर 2015
Room no nice
Location
Ok

Candice H.
मलेशिया
05 अक्तूबर 2015
Staff not attentive, messy check-in.
1) some staff were polite and genuinely wanted to help, 2) convenience - located next to small mall, 3) hotel lobby is nice with live performance.
It was a messy check-in experience for me. I went to my room and both my key cards were not working. When I came back down to the lobby the hotel check-in staff revalidated my card and as i was walking towards the lift they decided to give me a different room. It seems there was a problem with the initial room i was given and the hotel staff were not discreet about it. There were also hotel staff stationed at the front upon my arrival but none came to help with my baggages or opened the hotel door. The staff just stood and look as me and my colleagues unloaded our own luggages. There was no offer to carry our luggages to the rooms as well. You really need to train your staff if you want to retain customers. This is not the kind of service expected from a prestige hotel like Pullman. The hotel lights in morning e.g 6.00am - 7.00am should also be kept on especially the corridor to the lift. It is not a very nice experience having to walk in the dark at that hour and waiting for the lift to arrive. Guests should always feel comfortable and at ease. When I ordered lunch at the hotel restaurant, the staff were also not attentive. They were chatting loudly amongst themselves and we had to walk towards them to order our food. Overall, my stay was not a very pleasant an welcoming one.

SIN L.
मलेशिया
05 अक्तूबर 2015
A very bad service hotel
I was booking this hotel thru agoda on 3/10/15 until 5/10/15 but the Kuching Airport was close on that day, so i need to cancell my vacation. So, I'm calling for the booking cancellation but there no one entertainment me for the problem. Due to the airport problem its not my fault but the hotel and agoda also cannot do the refund for me. I'm feeling very bad about that.

Alan H.
मलेशिया
02 अक्तूबर 2015
good hotel
comfortable location good food
great and comfortable

Anniza R.
सिंगापुर
30 सितम्बर 2015
Standard five star
Location, Food and Spacious Room
We could not adjust the aircon temperature. Other than that, the stay was very good experience.

Mohammad F.
मलेशिया
30 सितम्बर 2015
Good
Clean comfort people

Malvin H.
सिंगापुर
30 सितम्बर 2015
Great experience
Location, modern, service
It was great experience; however noticed the housekeeping a bit norm; floor still quite sandy when I entered, and there is no slippers provided. Overall still great.

Chen C.
ब्रुनेई दारुस्सलाम
30 सितम्बर 2015
Great hotel
New n upgraded
good location , nice and clean