Good 6.5
Based on 48 reviews

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About Hidden Charm Hotel

Description

Sitting on the picturesque island of Tuần Châu, Hidden Charm Hotel offers an exclusive accommodation in the World Heritage Site of Halong Bay. This popular tourist destination surrounds you in a pine forest and fine, white sandy beaches with attractions featuring animals, including dolphins and sea lion. The eight-story property offers well-appointed guestrooms with a modern design that strives to provide you with maximum comfort. The breathtaking views of the bay from the rooms will only make you want to explore the unspoiled beauty. For a stay in the Vietnamese gem, Hidden Charm Hotel makes the perfect choice.
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Features

Internet

  • free Wi-Fi in all rooms

Fitness & recreation

  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • hot spring bath
  • outdoor pool
  • indoor pool

Water sports

  • fishing

Land sports

  • golf course (on site)
  • skiing
  • tennis court(s)
  • table tennis
  • horse riding

For kids

  • pool (kids)

Food & beverage

  • coffee shop

Pets

  • pets allowed

On-site facilities

  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 80 USD
Breakfast Charge (when not included in room rate): 2.5 USD
Check-In From: 6:00AM
Check-Out Until: 12:00AM
Distance from City Center: 1 km
Distance to Airport: 1 km
Internet Usage Fee: USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 50
Reception Open Until: 24:00AM
Room Voltage: 220
Time to Airport (Minutes): 180
Year Hotel Built: 2007
Year Hotel Last Renovated: 2010
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Recent customer comments

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  • Hotel Condition/Cleanliness 6.6
  • Location 6.1
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.8
  • Food/Dining 5.8

Mai T.
Vietnam
September 04, 2014
poor service
location

David B.
United Kingdom
July 15, 2014
Very dissatisfied
Location
Awful, no breakfast, no swimming pool, spa, sauna, transport. Rude manager

Jerome E.
Germany
June 13, 2013
Clean and cheap
Very silent area, nice ocean view, very nice service but limited English skills

andrew L.
United Kingdom
April 26, 2013
out of the city offering peace and tranquility
the staff, the views and convenience for the Cat Ba ferry.
we had our own transport so the trip to halong was not a problem making this a great good value place to relax. The views over halong bay were very good and the island Tuan Chau is mainly used for the Junk boat operators and the public ferry which takes motor cycles which was very convenient for moving on.

oliver R.
United Kingdom
April 04, 2013
Just don't !!!!!
The room was large and the view was good
We arrived around lunch time just before the restaurant closed and we left a few hours later !!!!!!, the food was good and well priced . But the hotel is falling apart and it's in the middle of nowhere . We hired a scooter from the hotel we thought it felt wobbly and they watched us drive off with a flat tire !!! Which wasn't good when you are so far away from anything JUST DON'T STAY HERE

RAJPAL S.
India
January 31, 2013
great location but very quiet
view
the view from hotel is great but its very quiet there away from all attractions.

Edward B.
Australia
January 22, 2013
Basic hotel
Reception area had nice view
Thought they would have been more organise with food as we booked through Agoda so they were expecting us Rooms were basic and clean you got what you paid for.

Natalie B.
United Kingdom
January 15, 2013
A bit out of the way from anything, great rooms
Great value for money, helpful staff, clean
We arrived at this hotel after a long journey. I found the hotel a bit quiet and airy. It felt like we were the only guests there. Saying that the staff were lovely and friendly, the room was very big and cosy. We also had panoramic views of the coast however visibility was not good while we were there so we couldn't see a lot. It felt like we were far away from anything. The breakfast was average. We didn't have time to check out the jacuzzi and gym unfortunately.

Terhi H.
Finland
December 26, 2012
Spooky hotel with rats, we were the only guests
Helpful staff but bad English
We were the only guests which made it spooky. If you go to halong bay I advise you to do so through an organised trip from Hanoi in a group, as there is nothing else to do in halong bay and halong city and surroundings are ugly. There were rats in the hotel too, running around in the restaurant. Since we were the only ones there they did not have much of a food inventory and the only things on the menu were instant noodles and few more things. Going out is not an option as there is nothing around the hotel. Hate to write such a bad review as the rooms are spacious and clean, and the staff are friendly and helpful but unfortunately there is not much positive to say about it. Havin said that from what I saw all other hotels look pretty much the same!

Dennis C.
Netherlands
December 19, 2012
Bad hotel in the middle of nowhere
nothing
We booked for two nights, but after one we checked out and got on a cruise in Halong bay. it was that bad.

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