Very good 7.0
Based on 703 reviews

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About High Point Serviced Apartment

Description

Ideally located near Juanda International Airport and the industrial/commercial area of Surabya, this environmentally friendly apartment offers affordable accommodations and convenient access to local attractions. Houseguests of High Point Serviced Apartment may enjoy a list of on-site facilities, which includes indoor and outdoor swimming pools, a business center, meeting venues, airport transfers, as well as a food court and restaurant. All rooms are beautifully designed and equipped with modern amenities such as air conditioning, a water heater, flat screen TV, kitchen area, and tea/coffee making facilities. Simply keep in mind that High Point Serviced Apartment will undoubtedly enhance your vacation in Surabya.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • fitness center

Swimming & soaking

  • outdoor pool
  • indoor pool

Food & beverage

  • room service
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

On-site facilities

  • elevator
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • ATM/cash machine on site

Languages Spoken

  • English
  • Dutch
  • German
  • Indonesian
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Policies

Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.

The property requires a refundable security deposit of IDR 400,000 for Deluxe Room Types and IDR 500,000 for Superior King and Superior Twin Room Types upon check-in.

All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Must use an extra bed
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 20000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 4.0 Km
Distance to Airport: 5.0 Km
Non-Smoking Rooms / Floors: No
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 54
Room Voltage: 220
Time to Airport (Minutes): 10
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.7
  • Location 6.8
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 5.6

hendy B.
Indonesia
June 24, 2016
Good
Everything is good ,except cleanliness is the major issue for this place

Dodik S.
Indonesia
June 04, 2016
not recomended hotel
Very bad for titile of appartment

hendy B.
Indonesia
April 20, 2016
Everything is good
Good

NURUL S.
Malaysia
April 19, 2016
Not bad
Not bad

yohanes S.
Indonesia
April 17, 2016
good service
good service

Indra M.
Indonesia
April 02, 2016
Nice place with affordable price
all good, but they need to fix their bathroom. The floor panel was cracking and seems old

Indra M.
Indonesia
April 02, 2016
Nice place with affordable place
recommended for those who traveling with families due to its large room ( 2 bed room), and also kitchen provided

RAKA W.
Indonesia
March 28, 2016
Can't be considered as hotel!
Spacious Room, Large bed, Kitchen provided
This is a bad hotel for us as a bussiness traveller. We stayed here for a week and it couldve been worse. When I came to have early check in the reception told us that it is unable to provide me early check in, then i asked them whether i could be given extra charge to do that and they agreed, but the staffs were really unhelpfull they do the check in process so long. Moreover when i entered the room, the wall is dusty and broken, the bed linen was dirty so I called the housekeeping to change it, air conditioner didnt work well and make tge room hot, trashes in the balcony were something unpleasant, the bathroom is old, shower sometimes sprouted too hot watter accidentally, the phone was not working so I should go downstairs if I need something. this freakin hotel cannot be considered a 3 star hotel!!

Lim X.
Malaysia
February 19, 2016
as expected in this price range
as expected in this price range

vincentius I.
Indonesia
February 18, 2016
bad
Bad staff and service



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