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Recent customer comments

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Very good



based on 696 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.0
  • Location 6.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.8
  • Food/Dining 5.6

6.7 Nanang A.
Indonesia
May 29, 2013
Great hotel, bad food
staff, room design, location

6.7 Dewanto D.
Indonesia
June 03, 2013
Comfort and enjoyable for family
large room, cleanlines, good few

5.3 Akmal D.
June 03, 2013
So so
Location, great swimming pool, value for money
High Point Apartment is not that bad if you are only looking for a comfortable bed and decent bathroom during your short stay in Surabaya. Its just that the breakfast is cold, and they forgot to clean up my room on the last day of my stay at the hotel. Imagine how annoying it was to come back late at night only to found out that your room is still messy.

7 Akmal D.
June 03, 2013
So so
Location, great swimming pool, value for money
High Point Apartment is not that bad if you are only looking for a comfortable bed and decent bathroom during your short stay in Surabaya. Its just that the breakfast is cold, and they forgot to clean up my room on the last day of my stay at the hotel. Imagine how annoying it was to come back late at night only to found out that your room is still messy.

6.7 Akmal D.
June 03, 2013
So so
Location, great swimming pool, value for money
High Point Apartment is a convenient place if all you want to have is a clean bed and decent bathroom. The swimming pool is not that bad either. However the breakfast is awful, the food is cold and the only thing warm is the coffee or tea. And they totally forgot to clean up my room on the last day of my stay.

3.3 boedijanto B.
Indonesia
May 31, 2013
not good if you stay with little children
very bad buffet breakfast, use 2 key, old key and card for elevator access, no pool for child
not good if you stay with little children, no kids pool, they charge breakfast for kid 6 year. be carefull with lift/elevator access card. old key, so they use old key and card for elevator access

7.7 ARI I.
Indonesia
May 22, 2013
clean and tidy, attentive staff, great location
close to airport, affordable price, accessible to city centre
my stay is enjoyable, i like the location, the staffs really attentive and polite...

5.7 leonardo T.
Indonesia
June 07, 2013
reasonable price hotel.
clean and new hotel...

6 leonardo T.
Indonesia
June 07, 2013
reasonable price hotel.
clean and new hotel...

6 leonardo T.
Indonesia
June 07, 2013
reasonable price hotel.
average hotel...