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Recent customer comments

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Very good

based on 696 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.0
  • Location 6.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.8
  • Food/Dining 5.6

7.2 LINA S.
January 27, 2016
Ok for business trip
The room is spacious, nice, got big swimming pool

6 nizar B.
May 20, 2015
good apartement
near city, cheap , big room
highpoint near petra university and also jalan ahmad yani, this hotel have big room diferrent with ussually

6 Indra M.
April 02, 2016
Nice place with affordable place
recommended for those who traveling with families due to its large room ( 2 bed room), and also kitchen provided

5.6 Indra M.
April 02, 2016
Nice place with affordable price
all good, but they need to fix their bathroom. The floor panel was cracking and seems old

6 Christine C.
April 15, 2015
Service Apartment with Nice Room
The higher you pay, the lower you get the facilities
We are a business person who rent this Service Apartment for working. Before we booked trough agoda, we are very clear about the facilities offered, especially wifi access is very important for us to work. However, this facilities listed in agoda is very contrary to the facilities available. Staff is very untrained. We parking our car in basement. When we leave our hotel, our car get charged.

7.3 Sanchez J.
United States of America
March 28, 2015
Location, value, space

7.7 Christopher W.
July 18, 2015
Good price
Price, Location near Ubaya, Many choices of food court inside the apartement
Dirty Pool, Large room for that price but lack of decoration. Bathroom seems old.

3.3 ERNI N.
March 08, 2015
Bad experiment with this place
location and have taxi pool of blue bird
Verry bad experiment, the staff not profesional handling my complain. Before i always stay here when i'm visit Surabaya but no no no it's the last. It's so weird with their concept with room only type, hufft

6.3 faizal R.
May 05, 2015
enjoy stay here
room is enjoy and not noise
enjoy when stay here, thank for newhotelus who was accompany

6.3 Abdulaziz F.
Saudi Arabia
January 09, 2015
Good Apartment
big room, quit and cheap